Full-Time Teller

Job DescriptionUnited Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.Essential Duties and Responsibilities:Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assigned Experience and SkillsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Computer Requirements:Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plus Education/Experience Requirements: High school diploma or equivalentAdditional Requirements: Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulationsAbility to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements: Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.Certificates, licenses, or registrations:None RequiredWorking Conditions: This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical requirements:Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 poundsJob BenefitsThe following benefit programs are available to all employees:401(k) retirement plan (requires 30 days of employment, age 20)Paid Leave TimeFree checking account including identity theft and cellphone protection, Roadside Assistance and moreFree savings account & Safety Deposit BoxCashier's checks In addition, the following benefits are available to all full-time employees after meeting eligibility requirements: Vacation time (requires 30 days of employment)Sick/Personal Time (requires 90 days of employment)HolidaysJury Duty leaveHealth Insurance (requires 30 days of employment)Dental Insurance (requires 30 days of employment)Vision Insurance (requires 30 days of employment)Life Insurance (requires 30 days of employment)Short-Term Disability Insurance (requires 30 days of employment)Long-Term Disability Insurance (requires 30 days of employment)Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment)Tuition ReimbursementMilitary LeaveSome benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.