Administrative Assistant -- Sales Support

Job Description FTG International is seeking a dependable, detail-oriented Administrative Assistant to support our Director of Sales and help keep daily sales operations running smoothly. This position is ideal for someone who is organized, professional, comfortable communicating with customers, and able to manage multiple tasks in a fast-paced environment.Key ResponsibilitiesThe Administrative Assistant will assist with a variety of daily sales and administrative tasks, including:Entering new sales orders accurately and efficientlyEntering new purchase orders and assisting with order documentationAnswering incoming phone calls in a professional and helpful mannerSorting, reviewing, and researching customer requestsFollowing up with potential new customers after quotes have been providedFollowing up with existing customers regarding recently quoted products or servicesAssisting with customer communication by phone and emailSupporting the sales team with general administrative dutiesHelping track open quotes, customer requests, and order status updatesMaintaining accurate records and organized documentationIdeal CandidateThe right candidate will be someone who is proactive, reliable, and willing to learn. Strong communication skills and attention to detail are very important in this role.QualificationsPrevious administrative, customer service, or sales support experience preferredStrong verbal and written communication skillsComfortable answering phones and interacting with customersOrganized and able to prioritize multiple tasksDetail-oriented with accurate data entry skillsBasic computer skills requiredExperience with sales orders, purchase orders, or quoting processes is a plusPositive attitude and willingness to work as part of a teamWhat We're Looking ForWe are looking for someone who can help improve follow-up, customer communication, and daily workflow within our sales department. This person should be comfortable taking initiative, asking questions, and helping ensure customer requests are handled in a timely and professional manner.Company DescriptionFTG has been around since 2006 as a premier provider of aftermarket service solutions to global technology firms, earning a reputation for reliability, quality products, and outstanding service.Our employees are key to accomplishing this great reputation, so we strive to equip them with a safe work environment where competency, character, and chemistry are highly valued. We provide a work dynamic that offers simplistic interoffice communication resources, on the job training, performance driven incentives, employee discounts, and a family dynamic that keeps collaboration levels high.Company DescriptionFTG has been around since 2006 as a premier provider of aftermarket service solutions to global technology firms, earning a reputation for reliability, quality products, and outstanding service.\r\n\r\nOur employees are key to accomplishing this great reputation, so we strive to equip them with a safe work environment where competency, character, and chemistry are highly valued. We provide a work dynamic that offers simplistic interoffice communication resources, on the job training, performance driven incentives, employee discounts, and a family dynamic that keeps collaboration levels high.