Lead Systems Manager (AI & Front Office Operations)

Abode ConstructionLead Systems Manager (AI & Front Office Operations)Location: Gaithersburg, MD (Hybrid role with primarily remote work and periodic in-office meetings)Where Technology Meets Construction GrowthAbode Construction is a veteran-led design-build firm serving the Maryland and DC metro area. The company combines disciplined execution, clear communication, and integrated support across design, permitting, financing, and construction to create a more structured client and operational experience.Core ValuesIntegrity: We operate with uncompromising honesty, transparency, and ethical standards in every interaction.Excellence: We pursue elite-level performance and deliver superior results in every phase of construction.Discipline: We execute with structure, precision, and accountability in alignment with Marine Corps standards.Innovation: We continuously implement smarter systems and forward-thinking solutions to improve outcomes.Resilience: We face challenges head-on and turn obstacles into opportunities for growth.Service: We are committed to serving clients with dedication that extends beyond the project itself.Teamwork: We believe collective strength and collaboration drive exceptional results.The AI & Lead Systems Manager will oversee inbound and outbound lead systems powered by AI tools, CRM automation, and digital marketing channels, while also supporting front-office production administration. This role is responsible for making sure leads are properly nurtured, tracked, and converted, while also maintaining accurate production data and invoice-related administrative records. You will help connect sales activity, office systems, and day-to-day operational visibility.Key ResponsibilitiesManage AI lead capture systems across Google Ads, landing pages, HomeAdvisor/Angi, and related channelsOversee CRM automation, follow-up workflows, and lead routingMonitor inbound/outbound lead performance and pipeline activityTroubleshoot automation issues and optimize workflowsEnsure no lead goes untouched and follow-up standards are maintainedEnter and maintain production-related data accurately in internal systemsSupport invoice entry, tracking, and administrative coordinationProvide reporting and visibility to leadership across lead flow and front-office operationsQualificationsExperience managing CRM automation and AI-driven lead systemsStrong administrative accuracy with data entry and process follow-throughExperience with CRM systems (e.g., HubSpot, Salesforce), invoicing, and internal tracking systems.Background in inbound/outbound lead nurturingConstruction, remodeling, or home services experience preferredStrong analytical skills with the ability to analyze lead data and optimize workflows.Pay & BenefitsFull-time, W-2 EmploymentCompetitive compensation (DOE)Performance-based bonus structureHybrid role with primarily remote work and periodic in-office meetings in Gaithersburg, MDBenefits include health insurance options, paid time off, and a 401(k) plan (with company matching). Further benefits will be discussed during the interview process.Why Abode ConstructionAbode Construction is building more than projects; it is building the systems, structure, and leadership needed for long-term growth. This role sits at the center of lead generation, operational visibility, and front-office execution. For someone who enjoys combining technology, organization, and accountability, this is a chance to make a measurable impact inside a disciplined, process-driven company.Abode Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.