Platform Program Manager

Program ManagerSoftware Guidance & Assistance, Inc., (SGA), is searching for a Program Manager for a contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA.The Platform Program Manager is a leader in implementing technical initiatives that span across front-end and back-end solutions. These end-to-end initiatives have tremendous impact on our web visitor experience as well as systems and processes inside Adobe.The ideal candidate possesses a strong technical program management background, has demonstrated experience leading projects, and has a well-rounded background in current digital marketing technologies and data management.Responsibilities:Manage the development and implementation process for Adobe.com products and servicesCoordinate departmental or cross-functional teams, focused on delivering new or upgrading existing productsResponsible for projects from initiation through delivery including planning, schedule management, risk mitigation, and coordinating adoption rolloutsLead cross-functional activities and teams, ensuring completion of high-quality projects on time and within budgetProactively drive program execution and associated scope, timeline and resources with minimal guidanceAnalyze scope needed to achieve program goals, assess resource requirementsDevelop detailed, complex, cross-team project or program plans that consider all requirements, constraints, resources, and results associated with defined objectivesAggregate, organize, and synthesize program and project information to communicate with extended team and managementClearly communicate goals, roles, responsibilities, and desired program outcomesProactively manage dependencies; anticipate setbacks then resolve issues and/or define contingency plansPerform risk management: identify, analyze, respond, and control risks, resolve project-specific issues and partner concerns in a timely mannerWork with Product Managers and Engineering Managers to build clear roadmaps/plans for products/initiatives and maintain those roadmaps/plans, drive to reduce the critical pathAssist Web Managers and Engineering Managers with resource assessment and release planningDrive tactical decisions for projects that are under your direct responsibilityDeliver clear status communication to project teams, partners, and leadership teamsCoordinate and run operational, project, and executive check-in meetingsContinually evaluate existing processes and procedures and drive improvements.Required Skills:Minimum of 5 years of program/project management experience and technical leadership, preferably with large enterprise web projectsHands on experience with Agile & project management methodologies with confirmed leadership capabilitiesSolid understanding of Web technologies, including web content management systemsKnowledge and experience with Microsoft Excel, Project, SharePoint, JIRA, and Wiki (Adobe Workfront experience highly desired)Excellent business partner management and presentation skillsPreferred Skills:Driver Take charge. Get things done. Proven track record in operating effectively and autonomously.Organized A planner who brings order and resolve to a fast-paced environment with matrixed organizations.Articulate Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials.Quality Attention to detail and a consistent record of successfully delivering complex global projects.Flexible Ability to juggle several projects and shift priorities as neededCreative Exhibiting an innovative, forward-thinking approach to problem-solvingInquisitive High degree of curiosity. Thinks critically and asks pertinent questions to learn the business, technology, products, and processes.Adaptivity Ability to navigate and deliver successfully amid ambiguityHigh EQ Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues.SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.