Program Support
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As a Program Support you will be responsible for administrative and program support for various technical assistance team activities, including program and activity documentation, data entry, creating meeting agendas and notes, task coordination, support of team activities, and general administrative tasks.We are looking for a highly detail-oriented individual with experience in data entry, tracking and reporting, note-taking, customer service, and entry-level project management skills, to support overall success of quality improvement efforts.This is a remote position but you must live in Colorado, Idaho, Iowa, Kansas, Missouri, Nebraska, or Oregon to be eligible for this position. However, Telligen will consider internal candidates in other states.What You'll Do:You will have the opportunity to provide support to individuals offering technical assistance to hospitals, nursing homes, and outpatient clinical practices focused on various clinical topic areasYou will work with a large and diverse team of quality improvement specialists and analytic experts. You will be critical to our implementation and expansion of the new contract and will have ample opportunity for collaborationYou will listen, analyze, research, and track member progress while employing excellent customer serviceYou will support the team by managing program activities, tracking deliverables, and contributing to the overall success of quality improvement effortsYou will assist with data tracking, maintaining program documentation, and supporting internal/external training efforts to ensure compliance with program goals and objectivesRequired Skills and Experience:Four-year degree in business, health care, IT and/or equivalent training and/or experienceAbility to handle multiple simultaneous projects or tasks, with strong attention to detailStrong interpersonal skills, with the ability to effectively communicate with c-suite executives, clinicians, administrators, other health professionals, and internal staffExperience assisting with data collection, entry, extraction, collation, and compilation from multiple online sourcesComfort with tools such as Smartsheet, MS office suite, external data platformsPreferred Skills and Experience:3+ years of experience in administrative or support rolesExperience working in primary care, hospital, and/or nursing homes is preferred2+ years in program support, preferably in a healthcare or quality improvement settingWho We Are:Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise.Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.Are you Ready?We’re on a mission to transform lives and economies by improving health.Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.comWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.The above salary range is specific to ColoradoThe salary for this role will be determined based on a combination of factors, including:Knowledge, Skills, and Abilities (KSA): depth and relevance of experienceEducation and Credentials: including degrees and relevant professional certificationsInternal Equity: alignment with current roles of similar responsibility, experience level, and impact within the organizationMarket Considerations: geographic location and competitive market data