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Operations Coordinator
OverviewTitle: Operations CoordinatorCompany Overview:Shermco is a leading provider of electrical power system services across the U.S. and Canada. We specialize in electrical testing, maintenance, repair, engineering solutions, and NETA‐accredited field services, helping keep mission‐critical power systems safe, reliable, and operating at peak performance. Our teams support a wide range of industries, from data centers and utilities to industrial manufacturing, oil and gas, chemicals, renewables, and more - ensuring that their electrical infrastructure stays compliant and minimizes downtime. With over 50 years in business and a strong reputation for safety, quality, and technical excellence.Position Overview:Shermco is seeking an experienced Operations Coordinator with leadership abilities to work out of our Irving Wildwood office. This position is responsible for coordinating personnel, resources, equipment, and customer interactions to ensure projects are executed efficiently, safely, and in alignment with company standards. Working closely with the Operations Manager, the Operations Coordinator provides technical and logistical support, supervises and mentors technicians, and helps drive overall operational excellence within the office.ResponsibilitiesSupervise and mentor other technicians and help grow the office.Schedule staff coverage to ensure the company's best operations standards.Collaborate with the Operations Manager on the completion, approval, and delivery of effective performance reviews to assigned technicians.Provide technical support to customer, sales, and production.Interact with customers daily on scheduled jobs and emergencies.Tracks and manages department test equipment, vehicles, and inventory.Coordinate with customers, sales, and operations teams to ensure projects are run efficiently, within scope, and on schedule.Coordinate the emergency on-call listAssure Shermco technicians are in full compliance with company and customer policies and all applicable federal and state regulations, regarding drug and alcohol testing.QualificationsHigh school diploma or GED required; prefer an associate degree from accredited 2-year technical college in Electrical Power, or similar experience and training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee).Prefer NETA III Certification or equivalent.Ability to communicate with Contractors, Owners and specialty equipment suppliers to determine scope of work and necessary equipment.Prefer to have at least 5 or more years of relevant power systems testing & maintenance experience.Supervisory skills and experience desired.PC proficiency using Microsoft Word, Excel, Outlook, data entry and internet. Sales Force experience a plus.Strong team player and ability to handle tasks under pressure and in a timely manner with required quality.Must be able to work independently and proactively, with excellent organization and time management skills.Must have excellent interpersonal communication skills and professional demeanor.Must be able to work safely and adhere to all electrical safety procedures.Other Requirements:Must be able to pass a pre-employment drug test and periodic, unannounced random drug tests.Must be able to pass a pre-employment criminal background check.All offers are conditioned on acceptable results from a background check and drug and alcohol screening.Must be able to crawl, climb, stand and lift up to 75 lbs., with or without reasonable accommodations.Must be able to pass a fit for duty physical exam.Must have a valid driver's license, and currently have and be able to maintain a good driving record.Must be available for regular overnight domesticMust be willing to work flexible hours and overtime, and occasional weekends, holidays and nights.EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACEShermco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Shermco is a drug-free workplace.NO AGENCIES PLEASEPay RangeUSD $50.00 - USD $65.00 /Hr.
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