IT Operations Specialist

About DZYNE DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready.We're growing fast, and looking for innovators ready to make an impact. At DZYNE, you'll join a culture built on collaboration, integrity, and purpose. We celebrate wins, value diverse perspectives, and support every team member's success. Ready to do work that matters? Join us.Position Title: IT Operations SpecialistLocation: Irvine, CAWork Arrangement: 100% On-sitePosition Description The IT Operations Specialist will provide front-line technical support to end-users, assist with daily IT operations, and help maintain DZYNE's IT infrastructure. This role is ideal for someone with 3-5 years of IT or helpdesk experience who is eager to grow in systems administration and operations support. The candidate will work closely with senior IT staff to resolve technical issues, perform workstation and account setups, and contribute to maintaining a secure and reliable IT environment.Required SkillsStrong communication skills with a focus on customer serviceA strong interest in exploring and mastering new technologiesStrong familiarity with basic IT troubleshooting practicesStrong familiarity with basic helpdesk tasks, e.g., new user setup, workstation setup, password resets, and ticket triageStrong familiarity with Microsoft Windows 11 and Ubuntu LinuxStrong familiarity with Microsoft 365 and the Microsoft Office suitePreferred Skills/QualificationsAt least 3 years' experience working with multiple operating systems including Windows 11, Ubuntu Linux, and Red Hat Enterprise Linux (RHEL) in an enterprise environmentAt least 3 years' experience administrating a Microsoft 365 GCC High environment, including end-user lifecycle management (provisioning accounts, deprovisioning accounts, management of security groups) via Intune, and security incident response via DefenderFamiliarity with Atlassian Jira/Confluence administration, including Jira Service DeskEducation: Bachelor's degree or relevant IT certifications preferred but not required, e.g., CompTIA A+, Network+, or Security+Travel: NoneWorking Conditions The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment, to warehouse and other facilities.Standard office environment with level 1 support provided both on site and remotelyMay require extended periods of sitting while working on a computerAbility to lift and move IT equipment such as monitors, desktops, and laptops (up to 50 lbs.)Work hours are standard business hours, with occasional after-hours support for system updates or critical issuesPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Prolonged periods of computer useAbility to safely lift and carry computer equipment and peripheralsRegular walking, bending, and standing when installing or troubleshooting equipmentInvolves movement between departments, floors, and worksites to facilitate work.Clearance Level Required: Secret - Ability to obtain and maintain a U.S. Government Secret security clearance.Salary $32.69 – $37.50 hourlySalary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus.Benefits Our benefits are DZYNE'ed for your overall health and financial wellness. DZYNE offers a comprehensive healthcare benefits package. Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401(k) plan with an employer match and immediate vesting.DZYNE Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status. In addition to federal law requirements, DZYNE Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which our company has facilities. This policy applies to all terms and conditions of employment.J-18808-Ljbffr