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Patient Service Representative
Somerville, MAMarch 24th, 2026
My client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Service Representatives to support administrative and customer service functions.The ideal candidate is someone with 2+ years of administrative or customer service experience in a healthcare/hospital setting looking to make an impact with a healthcare organization that is helping to save lives.**Must be fluent in Mandarin OR Arabic*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).*Must be able to commute to Boston (parking is limited but very accessible via public transportation).Key ResponsibilitiesPatient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as neededRequirementsBA/BS Degree preferredBilingual/Fluent in Mandarin or Arabic2+ years of administrative or customer service experience ideally in a healthcare settingExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare setting**Full Job Description will be shared prior to an interview with my client**Apply here or email along with a copy of your resume to to be considered
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