Front Desk Coordinator - Phoenix - Phoenix Uptown

Front Desk Coordinator - Phoenix, AZ - Phoenix UptownYou've just discovered your career happy place.At Boardroom, our mission is to help our clients relax, look great and feel confident. We do this by hiring the most highly skilled stylists and barbers who build authentic connections with everyone who walks through our doors.We aim to be the best place for you to build your career - step up and accept your position on our Boardroom!Why join our team?:At Boardroom, we believe in taking care of our team just as much as we do our clients. Here's what you can look forward to when you join us:Career Growth - Advance your career with ample opportunities to growStarting at $15/hour plus Competitive Retail and Membership Sale CommissionsComprehensive Benefits - Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*401K with Match- Secure your future with a solid retirement planPaid Time Off - Start accruing PTO on day 1, with up to 40hours per yearPaid Holidays - Enjoy up to 7 paid holidays annuallyWellness Perks - Discounted gym and med-spa benefits to enhance your wellness and self-careReferral Bonuses - Earn $1,000 for referring a friend to join our teamExclusive Employee Discounts - Save on the services and products you loveEmployee Assistance Program - Support when you need it mostAppointment-based Booking (online/app/front desk)* Available for Full-Time employeesPaid holidays are for Full-Time employees who are regularly scheduled to work the day the holiday lands onJob Responsibilities:Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valuedBook appointments and manage the salon's calendar effectivelyManaging inbound and outbound calls with excellent phone etiquetteRespond to customer inquiries in a timely and professional mannerUtilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage membershipsAssist with marketing and sales by educating clients on products, services, and promotionsJob Requirements:Minimum of 2 years of customer service experienceMinimum 18 years of age to serve alcoholic beveragesExcellent client service skillsProfessional appearance and demeanorAbility to work well in a team settingA positive, and uplifting attitude is a mustAbility to pay attention to detail and work in a fast-paced environmentExcellent communication abilities verbally, over the phone, and in messagingMust be able to remain calm and professional in stressful situations