Lead Developer

Overview: In this role you will lead the design and delivery of scalable, secure systems for CRM/IVR and marketing platforms within the Customer Engagement & Marketing Technology organization. You'll own the full SDLC, mentor engineers, and serve as the technical authority bridging operations and data-driven marketing. You'll drive modernization across CRM, marketing automation, and analytics integrations to enable customer growth. This is a hands-on leadership role that shapes how technology supports customer experiences at scale. You will work with cross-functional teams to transform engagement through data-informed solutions.

Api/Prospect FileProcessor, SuperFunnel, analytics tagging) Drive integrations with analytics/attribution tools (Adobe Analytics, GA360, AppsFlyer, pixels) and ensure data integrity across EDW/ODSServe as primary technical SME for CRM/IVR and marketing automation; ensure security and enterprise data integration Lead digital transformation pilots (BIAN alignment) and implement observability across services Build test automation frameworks (ReadyAPI/SoapUI/Selenium/JMeter) and integrate with CI/CD (Jenkins, GitHub) Mentor junior/mid developers; enforce coding standards and best practices Collaborate with QA, Compliance, Data Engineering, Digital Marketing to translate requirements into solutions Maintain documentation and ensure regulatory/compliance standards for customer data Manage project timelines and report progress to leadership