E-Commerce Manager

Location: Somerville, MA (HQ)Work Type: Full-timeAbout The RoleWe are looking for a hands-on, deeply curious E-commerce Manager to own and evolve the Janji digital storefront. This role is responsible for how Janji shows up online, from how products are merchandised and priced, to how the site performs, converts, and scales over time.This is a player/coach role in that we’re looking for somebody to shape our e-commerce roadmap as well as execute it. You will spend most of your time working on the site personally, but also finding solutions through apps, freelancers, and agencies, to improve Janji’s online experience over time. You will work closely with Marketing, Creative, Product, CX, and Ops to turn ideas into real improvements that Janji customers can feel.What You’ll DoOwn the day-to-day performance and evolution of janji.com on Shopify Plus, with a focus on conversion, merchandising, and customer experienceDrive consistent forward motion and implement site improvements, from PDPs and collections to navigation, pricing experiments, promotions, and launchesPlan and execute smooth, reliable product launches and reduce launch day chaos while improving speed to siteOwn merchandising across collections and on-site storytelling to ensure products are thoughtfully featured, and promotions are intentionalRun ongoing conversion rate optimization initiatives across PDPs, pricing, site architecture, and checkout using data and testing tools like Triple Whale Partner closely with Marketing, Creative, Product, CX, and Ops to ship site updates that support campaigns, storytelling, and customer needsBuild durable systems and processes for site updates, launches, QA, and merchandising so progress compounds over timeWork with external dev partners when needed and gradually reduce dependency by building internal capabilityStay current on e-commerce best practices, Shopify capabilities, and emerging toolsWhat We’re Looking For3 to 7 or more years of e-commerce experience, ideally within a consumer brandDeep hands-on experience with Shopify strongly preferredStrong instincts around merchandising, PDP storytelling, UX, pricing, and conversion rate optimizationComfortable owning outcomes and accountable for site performance, metrics, and shipping improvementsHighly organized, detail-oriented, and able to manage many small improvements in parallelBrings strong analytical instincts and uses performance data to drive real, visible improvements to the siteComfortable working with and productively pushing back on external dev partnersBias toward action with a habit of testing, learning, and iterating quicklySystems-minded and motivated to turn one-off fixes into repeatable processesCollaborative, proactive, and comfortable owning ambiguous problemsLove of the outdoors, running, and trail running is a big plusWhy This Role MattersE-commerce is one of Janji’s most important growth engines. This role is critical to making our site feel better, convert better, and scale more intentionally over time.You will be responsible for turning janji.com into a sharper, faster, more compelling experience for runners around the world, and for building the systems that allow that progress to compound. For the right person, this role can grow into broader leadership over time as Janji’s ecommerce function scales.Powered by JazzHRP2iM9pMblj