E-Commerce Manager

About The RoleWe’re looking for an E-Commerce Manager who’s equal parts analytical thinker and hands-on builder. You look at a product page and immediately identify opportunities to improve conversion, merchandising, or user experience — and you use data to validate instincts before making recommendations. You’re excited by AI tools and emerging technologies that help lean teams move faster and operate smarter.In this role, you’ll play a key part in managing and optimizing our Shopify storefront, turning performance data into actionable insights, and helping bring new launches, promotions, and site experiences to life. You’ll work cross-functionally with Growth, Creative, and Retention teams, and thrive in an environment that values collaboration, ownership, and proactive problem-solving.What You'll DoManage the Shopify storefront end-to-end, including catalog management, merchandising, promotions, and product launches.Drive the e-commerce roadmap of tests and features focused on improving conversion, subscription opt-in, and add-on revenue through product recommendations.Monitor site experience and troubleshoot bugs/issues in partnership with UX and development teams.Track and report on the impact of new features, tests, and UX changes, delivering actionable insights to stakeholders.Manage relationships with third-party vendors and platforms across analytics, testing, development, and upsell tooling.Partner with Growth, Creative, and Retention teams to optimize landing pages, campaigns, and customer journeys.Own QA for site updates, launches, and promotions to ensure a seamless customer experience.Analyze customer behavior and site performance metrics to identify opportunities for conversion, retention, and revenue growth.Who You Are3–5 years of e-commerce experience, with a meaningful focus on driving conversion and AOV. Strong Shopify fluency; you know your way around themes, metafields, product catalog, and the Shopify analytics suiteHands-on experience running A/B tests — you know how to size a test, read statistical significance, and avoid common pitfallsComfort with AI tools — you already use them to work faster and smarterHigh agency: you don't wait to be told what to test next, you come with a prioritized backlogClear communicator who can distill complex data into clear recommendationsStartup experience strongly preferred — you're used to operating without a playbookLocation & Benefits:Boston, MA or New York, NY (Hybrid, 3 days/week in-office)We Offer✔ Fully covered medical benefits + dependent contributions✔ Unlimited PTO✔ 401k with up to 4% match✔ “Work from Anywhere” bank✔ Wellness stipend for health & fitness✔ Commuter benefitsThese are the Values that Guide our Decisions in the Business:People FirstWe take care of ourselves, our teammates and our customers equallyConstant ImprovementSmall daily improvements and a commitment to innovation and growth in our personal lives, as well as throughout the businessTransparent and Open CommunicationSay it straight or it comes out crooked- respectful and direct communication alwaysEgo is the EnemyAlways stay humble, hungry, and curiousThink Like an OwnerHow are my actions or this moment going to affect the big picture?Risk TakingMake informed bets and emotionally move on from the ones that don’t workCreativity and Rapid IterationThink big, fail fast and inexpensively