Executive Assistant - Operations & Analytics

Job Description About UsWe're a fast-growing marine services company supporting large yachts along the East Coast, with core operations in Fort Lauderdale and Palm Beach. We're building a disciplined operating system designed to support technicians in the field and help service teams perform at a high level.The RoleThis role exists to support that work. You help service leadership by converting technician data and operational decisions into clear reporting, dashboards, and repeatable systems the field can actually use.You work closely with the Owner, Controller, and service leadership to make performance visible, ensure meetings lead to action, and turn ideas into finished operational assets.What You'll OwnPull and maintain weekly operational KPIs and scorecardsBuild and maintain Google Sheets dashboards and reporting toolsPrepare reporting and materials for weekly ops meetings and monthly reviewsCapture decisions, owners, and due dates in meetings and drive follow-through in AsanaSupport analytics and data warehouse efforts by helping define reports, QA numbers, and flag inconsistenciesTurn processes, ladders, scorecards, and SOPs into clear, version-controlled documentationPartner with ops leadership to turn recurring issues into checklists, templates, and workflowsSupport recruiting coordination and onboarding checklists for operations and service rolesAssist with cost, CAC, and unit-economics dashboards in partnership with the Controller and Revenue EAWhat Makes You a Fit2+ years as an EA, Operations Coordinator, Analyst, or similar role in an operating businessStrong working knowledge of Google Sheets or Excel (lookups, pivots, charts)Comfortable with Google Workspace, Slack, and AsanaAble to sit in messy operational discussions and leave with clear actions and reporting updatesYou like numbers, structure, and closed loops more than titles or authorityExposure to field service or ERP systems is a plus (Simpro ideal, not required)LocationHybrid, South Florida–based.Some local travel between Fort Lauderdale & West Palm Beach; occasional travel to Treasure Coast and regional events.Company Description The Diesel Workshop (TDW Marine) specializes in marine diesel engines and generators, offering sales, service, and parts for yachts.Our approach is simple yet powerful. We believe in out-caring and out-performing every other shop around. We prioritize building strong relationships with our clients, understanding their unique needs, and going the extra mile to exceed their expectations.Join us at TDW Marine where care and excellence converge. Company Description The Diesel Workshop (TDW Marine) specializes in marine diesel engines and generators, offering sales, service, and parts for yachts.\r\n\r\nOur approach is simple yet powerful. We believe in out-caring and out-performing every other shop around. We prioritize building strong relationships with our clients, understanding their unique needs, and going the extra mile to exceed their expectations. \r\n\r\nJoin us at TDW Marine where care and excellence converge.