Repair Technician

Electronics Service TechnicianThe Electronics Service Technician is responsible for troubleshooting, repairing, servicing, and operational verification of all company-manufactured products returned from end users. The role involves diagnosing and repairing faulty electronic equipment, following established safety and process procedures, and identifying opportunities for process improvement.ResponsibilitiesPromote and support a'safety first' culture; immediately correct hazards and/or report them to the Lead Factory Service Technician or Assembly & Factory Service Manager.Perform operational evaluations of company products returned by customers.Conduct component-level diagnosis and repair of audio equipment, including amplifiers and speakers; adjust and/or replace defective or improperly functioning circuitry.Troubleshoot scalable IP networking systems; isolate and resolve card-level and component-level failures.Perform post-repair operational testing and verification to ensure equipment operates within factory specifications.Develop, update, and integrate test procedures to accurately reproduce fault issues.Read blueprints, wiring diagrams, schematic drawings, and engineering instructions of electronic assemblies such as amplifiers and printed circuit boards.Maintain system- or product-specific historical repair records documenting equipment testing and operation.Identify repeat failures and failure modes; record and communicate findings to the supervisor for delivery to Engineering and/or Quality team.Assist in training and development of less experienced service technicians.Apply basic concepts of continuous improvement methodology; remain observant for opportunities to streamline operations processes and communicate value-adding ideas to the supervisor.Maintain a neat and clean work area.Essential SkillsMinimum of 3 years of recent, demonstrated experience in diagnosing and repairing audio electronic equipment and component-level repair.Proficient in safe handling and effective use of electronic testing and diagnostic equipment, including oscilloscope, multimeter, and function generator.Capable of reading and interpreting blueprints, wiring diagrams, schematic drawings, and engineering instructions.Must possess soldering skills, specifically with surface mount and thru-hole components.Additional Skills & Qualifications2-year technical degree in electronics is highly desirable.Experience in LAN/WAN networks, TCP/IP V4 protocols, and network technologies is highly desirable.Familiarization with Linux operating system is preferred.Understanding of IP addresses, subnet masks, and gateway IPs for creating internal test networks for VoIP systems.Proficient in MS Office Suite, particularly Excel, Word, and Outlook.Formal or informal experience leading small teams in a professional, process-driven work environment is preferred.Excellent organizational, multitasking, and time management skills.Ability to communicate effectively and be a team player; a self-starter/motivator is preferred.Why Work Here?Enjoy working in a climate-controlled environment with 6-month performance reviews for bonuses and pay increases. Employees typically have weekends off, with very rare Saturday or Sunday work. Yearly bonuses are based on company growth and performance, and there is very little turnover, with most employees staying for 10+ years and growing within the company.Work EnvironmentWork is typically performed seated at a workbench, with occasional need for standing, walking, and carrying objects up to 50 lbs. The environment is a climate-controlled distribution facility, with very nice and clean service and repair areas. The role is primarily first shift, Monday to Friday from 8 am to 4:30 pm, with very rare overtime on weekends.Job Type & Location: This is a Permanent position based out of Memphis, TN.Pay and Benefits: The pay range for this position is $52000.00 - $56160.00/yr. Will get more information here 6-month performance reviews for bonuses and pay increases Off almost all weekends (will be notified if they have to work a Sat or Sun) Yearly bonuses in Feb. based on company growth/performance (bonuses are based on tenure as well but everyone is eligible)Workplace Type: This is a fully onsite position in Memphis,TN.Application Deadline: This position is anticipated to close on May 14, 2026.