Resource Navigator

Job Overview The Resource Navigator plays a vital role in connecting individuals to essential services and support systems within the community. This supports pregnant women, infants, young children (ages 0–5), and families by connecting them to community resources, coordinating care, and reducing barriers to services.. The ideal candidate will possess strong interpersonal skills, a compassionate approach, and experience in social work or related fields. This is a non-clinical, community-based role with experience in community outreach. The Resource Navigator is responsible for assessing client needs, developing personalized plans, and providing ongoing support to promote stability and growth. This role offers an opportunity to make a meaningful impact by empowering individuals to achieve their goals and improve their quality of life. Responsibilities Conduct comprehensive resource needs assessments to identify clients' needs. Develop individualized resource plans that align with clients’ goals and circumstances Link families to housing, food, transportation, childcare, healthcare, and benefits. Assist clients in navigating social services, healthcare systems, housing resources, and employment opportunities Complete referrals and follow up with families and providers. Collaborate with community organizations, healthcare providers, and support networks to coordinate services Maintain detailed documentation of client interactions, progress notes, and service plans Educate clients about available resources and empower them with information to make informed decisions Participate in community outreach and family engagement events Experience Knowledge of Section 8 housing programs and workforce development initiatives is a plus Strong communication skills with the ability to build rapport with diverse populations Ability to work independently as well as part of a multidisciplinary team Compassionate attitude with a commitment to client-centered care and community outreach Job Type: Full-time Pay: $17.50 - $21.00 per hour Expected hours: 40 per week Application Question(s): Do you have experience working in community services, social services, or outreach? This position requires regular travel to homes and community locations within Monroe and surrounding parishes. Are you willing and able to perform field-based work? Do you have a valid driver’s license and reliable transportation for work-related travel? This role may require occasional evenings or weekends for community outreach and family events. Are you able to meet this scheduling requirement? This is a non-clinical role and does not provide therapy or counseling. Are you comfortable working in a care coordination and resource navigation capacity? This role requires managing a caseload, completing timely documentation, and meeting productivity expectations. Are you able to meet these requirements? Employment is contingent upon meeting background check, driving record, and program compliance requirements. Are you able to meet these conditions? Work Location: In person