Instructional Designer (Healthtech)

W2 only, no C2C, must be authorized to work in the US (both now and in the future).Instructional Designer (Healthtech) (Contract) - Remote in Chicago, IL. Apply now for this opportunity at Carex!Carex is partnering with a healthtech industry partner to hire a Contract Instructional Designer. This role is responsible for creating engaging, scalable learning experiences that drive adoption of a digital care platform. The Contract Instructional Designer will translate complex product capabilities and healthcare workflows into intuitive, user-friendly content that empowers both customers and internal teams. This individual will leverage modern instructional design practices, including the utilization of AI tools to enhance and accelerate the creation of learning content, ensuring high-quality, personalized, and efficient educational experiences. This role collaborates cross-functionally to embed learning directly into the product experience and support a seamless customer journey.What You’ll DoDesign and deliver end-to-end learning experiences that support platform adoption, including onboarding, in-product guidance, and ongoing education resourcesDevelop high-quality, multi-format learning content such as short-form videos, AI-assisted content, in-app guides, walkthroughs, knowledge articles, eLearning modules, and job aidsTranslate complex technical features and healthcare workflows into clear, intuitive, and actionable learning experiences for a variety of user personasLeverage AI tools and technologies to enhance content creation, streamline development processes, and improve personalization and scalability of learning experiencesEmbed learning directly into the product by partnering with Product and Engineering teams to deliver contextual, in-app education aligned to user actions and feature releasesBuild and maintain a scalable learning ecosystem, including learning centers and knowledge bases, to enable self-service and reduce dependency on support teamsPartner cross-functionally with Product, Customer Success, Support, and Implementation teams to ensure alignment with customer needs and platform evolutionMeasure learning effectiveness using data, analytics, and feedback to continuously improve content and drive better user outcomesWhat You’ll Bring5+ years of instructional design experience, preferably supporting SaaS or enterprise software productsStrong foundation in instructional design methodologies and adult learning principlesDemonstrated ability to simplify complex technical concepts into clear, user-friendly contentExperience creating diverse learning assets including video, in-app guidance, eLearning modules, and written documentationProficiency with content creation tools such as Articulate 360, Storyline, Captivate, Camtasia, or similar platformsExperience leveraging AI tools to support content development, improve efficiency, and enhance learner engagementFamiliarity with learning management systems (LMS), knowledge bases, or similar platformsStrong collaboration and project management skills in fast-paced, cross-functional environmentsExcellent written and verbal communication skills with a focus on clarity and usabilityCompensation: $65/hour - $83/hourIf the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.