Executive Adminstrative Assistant

Administrative Assistant Executive OfficeWelcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Cond Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.comAt Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.Position Summary: The Executive Assistant to the General Manager provides high level administrative support and serves as a key liaison between the General Manager, hotel leadership team, ownership, and external stakeholders. This individual ensures the seamless flow of communication, upholds operational efficiency, and protects the General Manager's time by anticipating needs and proactively managing priorities. The ideal candidate demonstrates exceptional organizational discipline, discretion, and polished communication, embodying the standards of professionalism synonymous with a world class hospitality environment.Key Responsibilities: Administrative & Executive Support: Manage the General Manager's daily schedule, appointments, meetings, and travel arrangements with precision and confidentiality. Coordinate internal and external meetings, including agenda preparation, briefing materials, and detailed follow up actions. Draft, edit, and proofread correspondence, presentations, and reports, ensuring accuracy, tone, and brand consistency. Maintain organized electronic and physical filing systems for departmental and executive documentation. Monitor key deadlines, contracts, and reports for the GM's approval and track project progress across departments. Operational Coordination: Serve as liaison between the GM's office and department heads to ensure clear communication, accountability, and timely information flow. Support the GM in compiling performance metrics, guest satisfaction summaries, and financial reporting overview documents. Assist with ownership communication, board reporting, and executive visit preparation. Participate in select leadership meetings, record and distribute minutes, and ensure follow up on action items. Guest Relations & Representation: Represent the General Manager professionally in interactions with guests, colleagues, and community or brand partners. Handle high profile guest correspondence and service recovery follow up discreetly and efficiently. Support hotel events, executive visits, or site inspections through coordination, guest experience oversight, and logistical assistance. Confidentiality & Professional Integrity: Maintain absolute confidentiality regarding sensitive business information, personnel matters, and executive correspondence. Exercise sound judgment and diplomacy in all internal and external communications. Consistently model the hotel's values, guest service standards, and culture of excellence.Qualifications & Experience: Minimum 35 years of executive administrative experience, preferably in luxury hospitality or corporate hotel environments. Exceptional written, verbal, and interpersonal communication skills. Mastery of Microsoft Office Suite, Outlook, Delphi, Resort Pass and project management tools. Strong organizational and time management skills with proven ability to handle multiple priorities under pressure. Highly professional appearance, discretion, and poise in all guest and executive interactions. Hospitality degree or business administration background preferred.Success Profile: Strategic Communicator: Anticipates information needs and conveys details concisely. Trustworthy Gatekeeper: Maintains confidentiality while facilitating access and communication. Polished Professional: Embodies a five star service approach in presentation and demeanor. Organized Visionary: Balances details with awareness of broader hotel objectivesWorking Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment to Be Used: Standard office equipment including telephone, computer, printer, copier, calculator, fax, and computer programs including Microsoft Word, Excel, PowerPoint, and email Professional attire Physical & Mental Requirements: Regularly required to stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision. Must be able to lift equipment, supplies, etc. of at least 30 pounds. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Work Environment: Interior of hoteloccasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel environment. The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.Compensation: $65,000 - $70,000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.