Regional Vice President

The Regional Vice President / General Manager (RVP/GM) provides executive leadership and full P&L accountability for a multi-location region. This role is responsible for driving profitable growth, operational excellence, cultural alignment, and successful integration of acquired businesses.As the senior leader for the region, the RVP/GM owns revenue growth, EBITDA performance, working capital management, and long-term value creation. This individual develops and executes regional strategy aligned with corporate objectives, ensures disciplined financial oversight, and builds a high-performance leadership team capable of scaling operations across multiple service centers.In addition, this role plays a critical leadership position in mergers and acquisitions (M&A) integration, ensuring seamless operational, cultural, financial, and systems alignment of newly acquired entities into the Vortex operating model.---Core Responsibilities1. Full Regional P&L Ownership & Financial Stewardship· Own complete regional P&L, including revenue, gross margin, EBITDA, operating expenses, capital expenditures, and cash flow.· Develop and execute annual operating plans (AOP), budgets, and rolling forecasts.· Drive margin expansion through pricing discipline, labor productivity, cost control, and operational leverage.· Monitor financial KPIs including revenue mix, service vs. project margins, labor efficiency, fleet utilization, overtime management, and working capital.· Lead monthly financial reviews with Service Center Leaders and corporate leadership.· Identify financial risks and implement corrective action plans to protect profitability.· Ensure disciplined capital allocation and ROI-driven investment decisions.---2. Revenue Growth & Market Expansion· Develop and execute regional sales and market expansion strategies.· Expand recurring revenue streams (preventative maintenance agreements, national accounts, strategic verticals).· Strengthen key customer relationships and participate in high-level sales pursuits.· Drive business development initiatives across all service centers.· Identify and penetrate new geographic markets and vertical segments.· Ensure pricing strategy aligns with margin targets and competitive positioning.---3. Operational Excellence & Standardization· Implement and sustain operational excellence initiatives focused on quality, safety, productivity, and cost efficiency.· Standardize processes across service centers to ensure consistency and scalability.· Drive best practices in dispatch, quoting, job execution, procurement, and inventory management.· Ensure front office operations deliver superior customer experience.· Lead safety culture initiatives to maintain compliance with OSHA and company standards.· Monitor and improve KPIs such as response time, first-time fix rates, technician productivity, and customer retention.---4. Leadership & Talent Development· Recruit, develop, and retain high-performing Service Center Leaders and regional leadership team members.· Build succession plans for key roles within the region.· Establish clear accountability frameworks and performance metrics.· Foster a high-performance, results-driven culture rooted in ownership and accountability.· Coach leaders on financial acumen, people leadership, and operational strategy.· Align team culture with company values, ethics, and long-term vision.---5. M&A Due Diligence & Integration Leadership· Partner with executive leadership on acquisition strategy and regional growth planning.· Participate in due diligence including operational, financial, cultural, and customer analysis.· Lead post-acquisition integration efforts within the region, including:o Financial systems integrationo Operational process alignmento Cultural onboarding and leadership alignmento Talent assessment and retention planningo Customer transition and communication strategy· Ensure newly acquired businesses achieve synergy targets and margin improvement plans.· Stabilize acquired operations while protecting revenue and employee engagement.· Deliver integration milestones on time and within financial expectations.---6. Governance, Compliance & Risk Management· Ensure compliance with federal, state, OSHA, and regulatory requirements.· Maintain strong internal controls and reporting discipline.· Ensure safety culture is embedded throughout all service centers.· Protect company reputation through professional representation internally and externally.---Key Performance Indicators· Regional Revenue Growth %· EBITDA Margin & EBITDA Dollars· Gross Margin %· AOP Attainment· Working Capital & DSO· Safety Metrics (OSHA Recordables, Incident Rate)· Customer Retention & Net Promoter Indicators· Employee Engagement & Retention· Successful M&A Integration Milestones & Synergy Capture---Required Experience & Qualifications· Minimum fifteen (15) years of progressive leadership experience in service, industrial, or construction-related industries.· Minimum seven (7)+ years of multi-location P&L leadership responsibility.· Demonstrated success managing EBITDA and driving margin expansion.· Proven experience leading or integrating acquisitions.· Strong financial acumen including budgeting, forecasting, and performance analytics.· Experience scaling operations across multiple sites.· Exceptional leadership, coaching, and organizational development capability.· Strategic thinker with ability to execute at a tactical level.· Strong negotiation and executive-level customer relationship skills.· Deep understanding of operational metrics and continuous improvement methodologies.· High ethical standards and adherence to company values and code of conduct.---Leadership Competencies· Enterprise Thinking· Financial Discipline & Ownership Mindset· Change Leadership· Talent Builder & Culture Carrier· Data-Driven Decision Maker· Strategic Growth Orientation· Accountability & Execution Excellence---Work Environment· Combination of office and field environment across multiple service centers.· Significant regional travel required.· Moderate office noise levels; exposure to service environments during site visits.· Must be able to visit field job sites and service facilities as needed.