Front Office Manager
*Overview*
We are seeking a skilled Front Office Manager to join our team at our hotel. The ideal candidate will be responsible for overseeing all front office operations and ensuring exceptional guest service.
*Duties*
- Manage and supervise the front desk staff
- Handle guest check-ins and check-outs efficiently
- Respond to guest inquiries and resolve any issues promptly
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready for guests
- Conduct night audits as needed
- Train front desk staff on hotel procedures and customer service standards
*Requirements*
- Previous experience in a hotel or resort setting is preferred
- Excellent customer service skills
- Proficiency in phone systems and front desk operations
- Ability to work night shifts as required
- Strong communication and organizational skills
- Bilingual proficiency is a plus
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Nights as needed
Night shift
On call
Overnight shift
Weekends as needed
Experience:
Hotel experience: 1 year (Required)
Front desk: 1 year (Required)
Ability to Commute:
Fenton, MO 63026 (Required)
Ability to Relocate:
Fenton, MO 63026: Relocate before starting work (Required)
Work Location: In person