Seasonal Front Office Agent

Seasonal Front Office AgentRed Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent.Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team!The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.Responsibilities:Checking guests in and out of resort in a warm and friendly mannerBeing knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, dcor, and locations of the resort collectionYou will also be knowledgeable about room rates, special packages and promotionsMaintain daily house count and expected arrivals/departuresUtilizing the resort's property management systemProviding excellent customer serviceCommunicating all guest requests with appropriate departmentsAssisting booking reservations as requestedExcellent problem-solving and empowerment skill set.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Preferred behaviors:Team Player: Works well as a member of a groupPreferred experience:1 year: Front Desk / ReceptionEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.