Manager in San Antonio, TX

JOB DESCRIPTION (full-time)Under the direction of the owner, the manager is responsible for the overall operation, maintenance, and success of the gym. The manager is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise.RESPONSIBILITIES include, but are not limited to the following:Training* Ensure personal attention is being provided by trainers during every 9Round workout with high energy and with the ability to multitask, participate as necessary* Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessarySellingSell memberships with a focus on total revenue brought in each monthAchieve monthly sales goals established with ownerDevelop strategy for and manage 9Round Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics.Develop and execute monthly marketing plans with owner, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnershipsPersonalized and engaging lead generation/re-generation and follow up to convert prospects into membersMaintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referralsCustomer service via all forms of communication: in person, phone, email, text, social media, etc.Resolve past due membershipsCleaningEnsure the gym is kept clean and all equipment organized and in working order at all times.Ensure all Opening & Closing Procedures are completed as scheduled and outlined.Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely mannerOrder inventory and supplies as neededOperationsWork closely with owner to hire, properly train, and motivate employeesDrive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industryConduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goalsProvide sales support and training to staff to maintain a high conversion rateManage work schedule for all employeesMediate and resolve employee relations mattersMaintain a focus on keeping expenses low, including payroll expenses, to maximize profit growthEnsure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanlinessMaintain the security and safety of the gym, members, guests, and confidential informationAny and all duties required to run a successful, profitable gym that adheres to the Franchise StandardsREQUIREMENTS The successful candidate must have the following experience, skills and education:Completion of 9Round Certified Trainer ProgramCompletion of all 9Round Corporate Training ModulesTraining experience for personal or group fitnessSales experience with demonstrated ability to drive sales and meet established goalsProven leadership ability in an educational, fitness or professional settingClear and articulate communication skillsEfficient time management skillsCurrent CPR/AED certificationComputer literacyPhysical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs.Preferred:Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management)Sales experience with demonstrated ability to drive sales and meet established goalsCurrent national training certificationBachelor's degreeQUALITIES FOR SUCCESS IN THIS POSITIONPhysically fit and committed to living a healthy lifestylePassionate, intelligent and knowledgeable regarding the fitness industryDetail oriented, hardworking, accountableCreative, personality, high energy personality that is contagiousSomeone who wants to have FUN, SMILE and LAUGH at workStrong leadership ability with the understanding that there is no "I" in teamAbility to work independently, as well as with a teamComfortable closing sales by building relationships and selling the value of 9RoundComfortable creating videos and content in a gym setting. Creative thinking and ability to execute a formal marketing planComfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)Develop new business and marketing opportunities while fostering the relationship with current membersMust be available to be in the gym building relationships with members a set number of hours each weekProfessional, above all elseBENEFITS9Round Trainer Certification ProgramUniform and Equipment Starter KitBonus opportunitiesComplimentary gym membership for yourself and significant otherAccess to 9Round Nutrition PortalEligible for promotion to a higher-level management positionNOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.