Event Staff - 5 O'Clock Somewhere Festival

Company Overview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel.Event Overview:You will be working at 5 O'Clock Somewhere Music Festival in West Palm Beach, FL on June 11th - 13th. As an Event Staff Team Member at FanGate Solutions for this event, you will have the opportunity to gain experience in parking sales, ticket sales, camping check-in, and guest services at one of the largest music festivals in Florida. Staff will receive training on: giving top notch customer service to exceed our client's expectations and increase fans overall experience, ticket software training, and defusing customer issues.Responsibilities:Aid guests with accurate festival informationSelling and/or picking up event tickets at venueSelling and/or scanning parking passes for entry into festival parking lotsProvide problem solving techniques to assist all customer inquiries and concernsRepresent FanGate Solutions and its clients in a professional and ethical mannerPunctual and self-motivated with an attention to detailCommunicate all pertinent information with clients and guestsProvide & maintain the highest level of customer service to clients and guestsPerform other duties & responsibilities as assigned by managersQualifications and Requirements:Willing to travel to local and/or out of state venuesAbility to work untraditional hours including weekends, evenings and some holidaysCollege student majoring in sport management, hospitality and tourism management, music business or related fields is a plusEager to start & build a career in sports and live entertainmentAbility to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional mannerStrong interpersonal skills that complement a team-oriented work ethicTicket sales experience is a plusMust be neat and presentable at all timesMust be able to pass a background checkMust be 18 years of age or older with at least a high school diploma or GEDPay and Estimated Schedule:Pay is $15.00/hr.Thursday 6/11- 8am - 8pmFriday 6/12 - 10am - 10pmSaturday 6/13 - 10am - 10pmHousing and Travel:Limited housing accommodations and gas stipends can be provided for out of state staff.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Questions:Are you local to West Palm Beach, FL or driving distance to work June 11th -13th?