Assistant General Manager

Company DescriptionMNTSTUDIO is redefining wellness with its Wellness Social Club© designed for modern living, providing innovative Pilates and wellness experiences that integrate movement, work, community, and recovery. We help individuals find balance, strength, and connection, both within and beyond our studio space. Our Modern Pilates Method combines classical and athletic techniques to deliver challenging yet effective sessions focused on form, strength, and versatility. Rooted in safety, effectiveness, and enjoyment, our classes provide a holistic wellness experience, leaving participants feeling strong, energized, and aligned.Role DescriptionThis is a full-time on-site role for an Assistant General Manager based in San Francisco, CA. The Assistant General Manager will assist in overseeing daily operations, ensuring smooth functioning of the studio while maintaining exceptional customer service standards. Responsibilities include leading our sales with both personal sales and mentoring our team, front desk and clean team staff management, scheduling, inventory oversight, ensuring adherence to safety protocols, and executing operational strategies. The role also encompasses contributing to the member experience by fostering a sense of community, engaging with members, and ensuring an exceptional experience for all guests.QualificationsManagement and Leadership: Proven ability to lead a team effectively, manage scheduling, and oversee daily operations.Customer Service and Communication: Strong interpersonal skills to engage with members and staff, ensuring a community-focused and welcoming environment.Organizational Skills: Experience in inventory oversight, facility management, maintaining safety standards, and executing policies and procedures.Problem-Solving and Decision-Making: Ability to address challenges proactively, implement solutions, and ensure operational efficiency under time and resource constraints.Relevant Background: Experience in fitness, wellness, or hospitality industries is a strong advantage. Familiarity with Pilates or wellness practices is a plus.Education and Soft Skills: Bachelor's degree or equivalent experience preferred. A positive attitude, adaptability, and commitment to fostering community are key attributes.Must have weekend availability!