Assistant General Manager (Veranda LUXE Cinema)

Assistant General ManagerWe're seeking a dynamic and experienced Assistant General Manager to join our team! This role will initially focus on assisting with the management of Veranda LUXE Cinema. This is a growth-oriented role, with plans to transition to our other locations as new opportunities emerge across our expanding organization. This hands-on role offers a fun and engaging opportunity in the vibrant world of cinema.As Assistant General Manager, you will be instrumental in creating an enhanced, welcoming atmosphere for movie-goers, ensuring they have an unforgettable experience every time they visit. If you're passionate about leadership and providing top-tier service in a fast-paced environment, we'd love to hear from you!Cinema West offers fantastic benefits:Medical & dentalMatched 401(k)Paid Vacation"Six" Sick daysGrowth OpportunitiesStrong Leadership Team EnvironmentEmployee DiscountsRequirementsPosition: Assistant General ManagerStatus: Full-Time- Exempt- Benefits EligibleSalary Range: $70,304.00- (Annually)The Assistant General Manager (AGM) is responsible for:Establishing and maintaining exceptional guest servicesOverseeing all aspects of the theatre's operation and enforcing Company policiesEnsuring maximum sales and profitability through merchandise, inventory, expense control, payroll, human resources management, andManaging operating costsThis is a full-time, exempt position. The AGM reports to the General Manager. The minimal time commitment for this position is 40 hours per week. Cinema West is a year-round, (365 days) operation. Workdays may vary and depend upon business demands. The AGM is required and/or expected to work on-site at the theatre and work weekends and weeknights, as well as holidays.This position is not a work-from-home position. Attendance and physical presence at the theatre is an essential function of the positionPrimary Duties & ResponsibilitiesSuperb LeadershipLead, guide and mentor employees/staff to maximize the theatre's profitabilityProvide hands-on, lead-by-example leadership to staff/employeesAnalyze business trends to develop and implement plans to increase sales and meet/exceed goalsMinimize shrink, expenses and payrollManage risks such as employees' and guests' safety, loss prevention and emergency situationsEnsure compliance with all internal Company policies and procedures through regular theatre management/staff meetings, theater walk-throughs, audits, etc.With the assistance of the Corp. Office, ensure compliance with all local, state and federal lawsMaintain compliance with fire, health, building and labor laws, regulations and statutesManage human resources responsibilities, inclusive of but not limited to hiring/firing employees, managing staff, conducting safety meetings, facilitating proper communication amongst staff, enforcing policies, overseeing and enforcing the illness and injury prevention program, and monitoring and enforcing Company standards for all employeesPartner with the Corp. Office to set and maintain the long-range financial goals and brand/marketing standardsOperationUnderstand the theatre's financials and key performance metricsAchieve or exceed key financial and metric targetsEnsure compliance with policies and proceduresMaintain a world-class showcase theatre (professionalism, respect, cleanliness & theatre-pride)Continually offer suggestions for improvement to managementEnsure employees and guests are in a safe environmentResolve theatre/operational issues timely and professionallyAssume full responsibility for nightly/weekly documentation and reporting; inclusive, but not limited to cash handling, deposits, coupons, gift certificates, etc.Ensure appropriate merchandise stock levels and concession items are effectively stockedEnsure the theatre operations remain under budget and is financially sustainableControl costs, including but not limited to operating expenses, supplies, concessions, janitorial fees and maintenance chargesEnsure all repairs and maintenance are done in a timely and cost-effective manner, including, but not limited to concessions equipment, projection equipment and any other theater propertyEmployees & Employee DevelopmentManage employee work schedules to maximize efficiencies and minimize payroll costsDevelop, train and mentor high-performing employees for positional upward mobilityComplete employees annual or periodic Performance ReviewsResolve employee conflict and issuesPartner with HR to ensure Cinema West is the employees' employer-of-choiceCreate a work place that respects employees from different backgrounds, values diversity, and is equitable and inclusive to allDocument and develop a Performance Improvement Plan for poor performing or problematic employeesCreate a high-morale workplaceTrain employees in all aspects of theatre operationsCommunicate regularly with the Assistant Managers about achieving desired resultsCoach for improvement to all levels of employeesCreate a great workplace by retaining and rewarding high performing employees, and coaching and counseling others as neededGuests ExperienceStrive for Cinema West to be the #1 theatre-of-choice for all guestsPartner with employees/staff in creating outstanding guests' experiencesEnsure that all guests receive an outstanding theatre experience service by providing an impressive, friendly, respectful, safe and clean theatreSupervisory ResponsibilityThis position has much supervisory responsibilities. The AGM serves as a coach and mentor for other employees. The AGM is responsible for recruiting, hiring, training, empowering, coaching, counseling, disciplining and terminating employees.TravelThis position includes occasional travel for Company meetings, transfer of goods between locations, and/or possible assistance at another location.Physical Demands of the JobAttached is the Physical Demands Statement detailing the physical requirements/capabilities of the position. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform essential functions.