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Parts Counter Specialist
Henrico, VAMarch 31st, 2026
TruckPro is seeking a Parts Counter Specialist for Heavy-Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in person.Benefits for Parts Counter Specialist:Competitive PayDay Shift; may involve an occasional Saturday store supportPaid TrainingEmployee Referral BonusMedical, Dental and Vision401K -- with company matchPaid Time Off -- NO WAITING PERIODPaid HolidaysCompany culture grounded in customer service and values its peopleParts Counter Specialist Responsibilities Includes:Assist with determining customer needs for heavy duty truck partsSuggest additional parts to meet their needsAssist customers with parts warrantiesSupport outside sales Account Managers by processing salesAssist with parts transfers as neededGenerate order tickets, pull parts from inventoryMaintain inside sales skills and product knowledge for all TruckPro parts and servicesSuccessful Parts Counter Specialist Candidates Will Have:1-2 years' experience in heavy-duty truck partsPassion for customer serviceStrong desire for continuous learning in heavy duty partsDesire to work in a team environmentStrong Communication (verbal & written)Excellent organization and time managementValid driver's license with good driving recordAbility to lift up to 50+ lbsTruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service.Physical Requirements:These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties:The role is a physically active roleWill be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devicesWill be required to stand for long periods of time on a variety of surfaces and will be required to operate a forkliftWill frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbingWill frequently use a computer in the course of completing daily activitiesWork Environment:The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variancesExposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautionsE-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization."TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
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