Account Representative

Job Description Job Title: Account RepresentativePay: $19/hourLocation: Oldsmar, FLSchedule: Monday – Friday, 8:00 AM – 5:00 PMPosition SummaryThe Account Representative is responsible for communicating with customers to provide product and service information, process orders, and help resolve issues.Key ResponsibilitiesCommunicate with customers via phone and email regarding products, orders, and servicesEnter and manage customer orders in ERP systemProvide quotes, including pricing and delivery timelinesSupport the sales team and work with Regional Sales Managers and manufacturer representativesReview and compare customer part requests with available productsTrack orders and follow up with customers on order statusAssist with basic reporting and support tasks for sales and engineering teamsDocument customer issues and assist with resolutionEscalate unresolved issues to appropriate departmentsRequired SkillsCustomer service experienceBasic to intermediate Microsoft Excel, Word, and OutlookAttention to detailProblem-solving and critical thinkingTime management and organizationStrong verbal and written communicationAbility to follow instructions and adapt as neededExperience with ERP systems preferredAbility to work with different teams and handle customer interactionsQualificationsHigh School Diploma or equivalent1–3 years of customer service or related experienceCompany DescriptionSnelling Staffing Services is a locally managed branch of a nationally recognized staffing firm that's been connecting talented workers with leading employers since 1951. We specialize in light industrial, clerical, hospitality, and healthcare staffing—offering both temporary and temp-to-hire roles.Our team is committed to supporting job seekers with fast onboarding, weekly pay, and long-term growth opportunities. We take care of the paperwork so you can focus on what matters most: your success on the job. Whether you're looking for a flexible schedule or your next big career move, Snelling is here to help.Company DescriptionSnelling Staffing Services is a locally managed branch of a nationally recognized staffing firm that's been connecting talented workers with leading employers since 1951. We specialize in light industrial, clerical, hospitality, and healthcare staffing—offering both temporary and temp-to-hire roles.\r\n\r\nOur team is committed to supporting job seekers with fast onboarding, weekly pay, and long-term growth opportunities. We take care of the paperwork so you can focus on what matters most: your success on the job. Whether you're looking for a flexible schedule or your next big career move, Snelling is here to help.