Client Intake & Administrative Assistant

A highly regarded Boston-based employment law firm is seeking a Client Intake & Administrative Assistant to support its growing practice. This role offers hours Monday - Friday, 9:00AM - 5:00PM and is compensating $29/hour. Position Overview The Client Intake & Administrative Assistant serves as the first point of contact for prospective and existing clients. This individual plays a key role in delivering an excellent client experience while supporting administrative and case-related functions across the firm. The role offers hands-on exposure to legal operations and the opportunity to grow within a respected practice. Key Responsibilities Answer and manage a high volume of incoming phone calls in a professional and courteous manner Respond promptly to client inquiries via phone and email Conduct client intake and accurately gather preliminary information Provide exceptional customer service and maintain a positive client experience Assist with administrative and case-related support tasks Perform internet-based and basic AI-assisted research as needed Support and contribute to the firm's social media presence, including content ideas and engagement monitoring Manage multiple tasks efficiently in a fast-paced office environment Qualifications & Skills Excellent verbal and written communication skills Strong customer service and interpersonal abilities Comfort with technology, online tools, and internet research Interest in social media; experience with platforms such as Instagram, Facebook, or LinkedIn preferred Creative, solution-oriented mindset Highly organized, detail-oriented, and dependable Ability to multitask and work effectively under pressure Desire to learn, grow, and build a long-term career within a professional services environment Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)