Onsite Systems Administrator - El Segundo

Candidate location: El Segundo, California 90245 Area Code - THIS IS NOT A REMOTE WORK OPPORTUNITY Job Title: Onsite Systems Administrator Job Summary: We are seeking a skilled and experienced System Administrator to join our IT team in El Segundo, CA. This role is crucial in ensuring the smooth operation and security of IT infrastructure. The ideal candidate will have a solid technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced environment. Customer service and troubleshooting skills are paramount to success while you interface with a San Diego-based Managed Service Provider (MSP) to carry out in-person support. You are physically required to be in the office in El Segundo 8a-5p each day. Job functions and responsibilities: Provide technical support to coworkers in person and via phone, e-mail, and remote-control tools. Manage and maintain servers, workstations, and network infrastructure. Answer help-request tickets through an online system. Troubleshooting of network devices, systems, and software. Travel may be required to surrounding cities and states on rare occasions. Compile and maintain client support documentation. Provide excellent customer service in person, on the phone, and via written mediums. Take direction remotely and complete tasks. Ability to troubleshoot and arrive at solutions quickly. Position compensation and benefits: Salary: $80,000-$120,000 per year (based on experience and ability to learn) Benefits include: Medical and dental coverage 401k 8 paid holidays a year 168 hours of paid time off per year (14 hours accumulation per month), which comes out to one month if you count adjacent weekends Unlimited unpaid time off One hour lunch Company-issued computer and headset Reimbursement for successful passing of industry certifications (Cisco, Microsoft, and similar) Stipend for cell phone and internet usage Qualifications and requirements: Must be a US citizen. Clean driving/criminal record. Reliable transportation and modern smartphone (iPhone or Android-based device) Minimum of 10yrs of experience in systems administration. Ability to follow directions and solve problems under pressure while maintaining a professional demeanor Strong communication and interpersonal skills to deal with demanding users. Experience with network infrastructure (routers, switches, firewalls). Strong knowledge of operating systems, both desktop and server level. Be able to self-manage and organize Ability to work independently and as part of a team, leading where necessary. Ability to follow procedures and take direction Must pass 90-day probation period and receive a good performance review IT EXPERIENCE REQUIRED: Experience installing, configuring, managing: MS Office, Google Apps, OS X, Windows Vista/7/8/10,11, Server 2003-2019 installation, configuration, troubleshooting User management in MS Active Directory / Azure Active Directory (creating, disabling, removing, resetting, configuring user accounts), managing user groups/OUs/permissions User and permission administration and management in a domain (AD, GPO, groups OUs, password, logon items, etc) Knowledge and experience working with MS Exchange(On-premise and Exchange Online); Administering users, creating mailboxes, managing mailboxes, and e-mail addresses), Google Apps for Business (assigning users, enabling features, resetting a password, etc, Microsoft 365 (assigning users, enabling features, resetting a password, assigning licenses, etc), Dropbox, Box.net, Adobe products, and other software or cloud systems Knowledge of Single Sign-On and Multi-Factor Authentication solutions such as Okta, Duo, Microsoft Authenticator, Authy, Google Authenticator, etc Hardware and software troubleshooting for desktops, laptops, mobile devices, wireless access points, switches, printers Networking basics: TCP/IP, DNS, DHCP, NAT, SSH, HTTP/HTTPS, IPSEC, L2TP, Firewall ACLs Apple iOS, Android-based mobile device configuration, app installation, and device management Antivirus software configuration, usage, installation such as Bitdefender Virus and malware removal using common AV and anti-malware software packages Additionally desired but not required: Hardware Administration: servers, switches, firewalls, wireless access points, and storage from major manufacturers. OS Administration: Windows, Linux, VMware Microsoft Core Services: Active Directory, Exchange, MS SQL installation, configuration, and troubleshooting experience Command-line use in Linux/Unix/PowerShell/Windows Command Shell HIPPA, SOX, FINRS, SEC, FDA compliance knowledge Experience leading projects Experience and familiarity with Virtualization Platforms: VMware vSphere vSphere, Microsoft Hyper-V, Xen Enterprise Backup Experience About Connetic: Connetic is a national managed service provider based in San Diego, California. We provide network support and management services to small and medium-sized businesses. Our company is actively growing and is focused on the work-life balance of its 30-40 employees. We offer competitive benefits, no duty coverage requirements, a significant PTO program that is not based on time at the company, 401k matching and full medical and dental for our employees. Connetic is an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.