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SDR Team Lead
Plano, TXMarch 31st, 2026
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary:As a Team Lead SDR, you act as a "player-coach," balancing personal prospecting targets with the tactical leadership of a high-performing SDR team. You are responsible for driving pipeline growth, mentoring junior reps, and optimizing outreach strategies to ensure the team consistently hits its meeting and qualified opportunity goals.Core Responsibilities:Team Performance: Monitor daily activity (calls, emails, LinkedIn) to ensure the team meets or exceeds monthly pipeline quotas.Coaching & Development: Conduct weekly 1:1s, lead call-shadowing sessions, and provide feedback on messaging to improve conversion rates.Operational Excellence: Maintain CRM data integrity (Salesforce/HubSpot) and manage sales engagement tools (Outreach/Salesloft).Sales Strategy: Refine sequences, scripts, and objection-handling techniques based on market feedback.Cross-Functional Alignment: Collaborate with Account Executives and Marketing to ensure lead quality and seamless handoffs.Key Qualifications:Proven track record as a top-performing SDR in a B2B SaaS environment.Experience with cold calling, multi-channel prospecting, and lead qualification frameworks (BANT, MEDDIC).Strong communication skills and a natural ability to motivate others.Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
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