Shift Supervisor (Part-Time) | Residential Behavioral Health

Crossroads Program | Boys Ages 12–17Specialized program for boys healing from problematic sexualized behaviorsWhy Wedgwood?Since 1960, Wedgwood Christian Services has been dedicated to boldly taking on the toughest mental health and behavioral health problems in West Michigan. We serve children, teens, families, and adults through residential care, counseling services, and community programs.Lead a Trauma-Informed Residential Treatment TeamWe are seeking a Shift Supervisor to provide direct care and on-shift leadership within our residential behavioral health program serving adolescent boys (ages 12–17). Many of the boys in our Crossroads Program have never experienced consistent safety or stability.As a Shift Supervisor, you will serve as both a mentor to youth and a leader to staff—ensuring consistency in care, guiding daily operations, and supporting a therapeutic environment grounded in trauma-informed practices. You will play a critical role in maintaining structure, coaching staff, and ensuring high-quality care on every shift.If you are passionate about behavioral health, trauma-informed residential care, Good Lives Model rehabilitation, youth advocacy, and therapeutic mentorship, we invite you to apply.Schedule Every other weekend (Saturday & Sunday, rotating 1st/2nd shift)1st shift: 7am–3pm2nd shift: 3pm–11pmCompensation$22-$24/hourTime-and-a-half pay for hours worked on holidaysEmployer-paid training and re-certificationWhat You’ll DoWorking alongside our multidisciplinary treatment team, you will:Provide direction to direct care staff during assigned shiftsCoordinate staff assignments to ensure appropriate coverage and effective treatment supportEnsure completion of all shift responsibilities, including documentation, medication administration, and scheduled programmingSupport and guide staff in implementing individualized treatment plansProvide real-time coaching, feedback, and mentorship to promote staff development and team cohesionAssist with onboarding and training of new staff as assignedCreate and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning)Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approachesUtilize verbal de-escalation and crisis intervention techniques to support behavioral regulationModel and teach healthy communication, problem-solving, and daily living skillsSupport youth in developing life skills, self-worth, and positive identity formationEngage in structured recreational and skill-building activitiesAdminister medications as assigned and support physical wellness routinesSupport residents’ health needs, including first aid response and coordination of medical careTransport residents to appointments, school, work, or community activities as neededDocument and maintain accurate records in alignment with behavioral health standardsEnsure adherence to all agency policies, procedures, and licensing requirementsRequiredBackground & QualificationsAt least 20 years of ageHigh school diploma or GEDValid driver’s licenseAbility to lift 50 lbs. and safely perform physical interventions when necessaryAlignment with Wedgwood’s Statement of Faith, vision and valuesPreferred EducationSocial Work (BSW in progress or completed)PsychologyCounselingHuman ServicesChild DevelopmentCriminal Justice (youth focus)Good Lives ModelBehavioral Health or related fieldPreferred ExperienceResidential treatment (adolescents or adults)Behavioral health or mental health settingsJuvenile justice or youth-serving programsCrisis intervention or trauma-informed environmentsRehabilitation or recovery centers/sheltersGroup homes, inpatient, or community mental healthBenefits403(b) with employer matchPet InsuranceLegal InsuranceOn-site gymnasium & 24-hour wellness centerTuition discounts through community partnershipsEmployee Assistance ProgramBeautiful on-campus walking trail