Shift Supervisor (Full-Time) | Residential Behavioral Health

Shift Supervisor (Full-Time) - Residential Behavioral HealthSummit Program | Co-Ed Ages 12-17 | Substance Use RecoveryWhy Wedgwood?Since 1960, Wedgwood Christian Services has been dedicated to boldly taking on the toughest mental health and behavioral health problems in West Michigan. We serve children, teens, families, and adults through residential care, counseling services, and community programs.Lead a Trauma-Informed Residential Treatment TeamWe are seeking a Shift Supervisor to provide direct care and on-shift leadership within our residential behavioral health program serving adolescent girls and boys (ages 12-17) who struggle with substance use. Many of the youth in our Summit Program Program have never experienced consistent safety or stability.As a Shift Supervisor, you will serve as both a mentor to youth and a leader to staff—ensuring consistency in care, guiding daily operations, and supporting a therapeutic environment grounded in trauma-informed practices. You will play a critical role in maintaining structure, coaching staff, and ensuring high-quality care on every shift.If you are passionate about substance use recovery, behavioral health, trauma-informed residential care, leadership development, and youth advocacy, we invite you to apply.Schedule 4 weekdays (primarily 2nd shift) and every other weekend (Saturday & Sunday, rotating 1nd/2nd shift)1st shift: 7am–3pm2nd shift: 3pm–11pmCompensation$21-$23/hourComprehensive benefits packageGenerous PTO packageTime-and-a-half pay for hours worked on holidaysEmployer-paid training and re-certificationWhat You’ll DoWorking Alongside Our Multidisciplinary Treatment Team, You WillProvide direction to direct care staff during assigned shiftsCoordinate staff assignments to ensure appropriate coverage and effective treatment supportEnsure completion of all shift responsibilities, including documentation, medication administration, and scheduled programmingSupport and guide staff in implementing individualized treatment plansProvide real-time coaching, feedback, and mentorship to promote staff development and team cohesionAssist with onboarding and training of new staff as assignedCreate and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning)Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approachesUtilize verbal de-escalation and crisis intervention techniques to support behavioral regulationModel and teach healthy communication, problem-solving, and daily living skillsSupport youth in developing life skills, self-worth, and positive identity formationEngage in structured recreational and skill-building activitiesAdminister medications as assigned and support physical wellness routinesSupport residents’ health needs, including first aid response and coordination of medical careTransport residents to appointments, school, work, or community activities as neededDocument and maintain accurate records in alignment with behavioral health standardsEnsure adherence to all agency policies, procedures, and licensing requirementsBackground & QualificationsRequiredAt least 20 years of ageHigh school diploma or GEDValid driver’s licenseAbility to lift 50 lbs. and safely perform physical interventions when necessaryAbility to bend, twist, and support movement in a residential settingAlignment with Wedgwood’s Statement of Faith, vision, and valuesPreferred EducationSocial WorkPsychologyCounselingHuman ServicesCriminal Justice (youth focus)Behavioral Health or related fieldPreferred ExperienceSubstance use recovery/rehabilitation12-Step ModelExperience working with at-risk youth or adults who struggle with substancesResidential treatment, mental health, or juvenile justice settingsCrisis intervention or trauma-informed environmentsBenefits Include403(b) with employer matchMedical, dental, and vision coverageFree supplemental virtual PCP care with medical planHealth Savings & Flexible Spending AccountsEmployer-paid short- and long-term disabilityLife insurance (up to 2x salary)Public Student Loan Forgiveness (PSLF) eligible employerPet InsuranceLegal InsuranceEmployee Assistance ProgramOn-site gymnasium & 24-hour wellness centerBeautiful on-campus walking trailTuition discounts through community partnerships