Import/Export Logistics Specialist

Company OverviewITF Group is a dynamic logistics company supporting fast-growing subsidiaries like ForwardNow, which focuses on expanding freight forwarding operations globally. We are currently seeking a versatile and experienced Import/Export Logistics Specialist to join our ForwardNow team. This role plays a vital part in managing the full import and export lifecycle for air, ocean, and ground shipments, ensuring efficient and compliant movement of goods across international borders.Position OverviewAs an Import/Export Logistics Specialist, you will oversee and coordinate international shipments via ocean, air, and truck, handling all aspects from origin to final delivery. The ideal candidate will have a strong understanding of global logistics, customs regulations, and documentation requirements across different modes of transport. This role requires excellent coordination, attention to detail, and customer service skills.Key ResponsibilitiesEnd-to-End Shipment Coordination: Manage international import and export shipments across ocean, air, and truck transportation, ensuring timely and cost-efficient movement of cargo.Documentation Handling: Prepare, review, and process all required shipping documents such as commercial invoices, bills of lading/air waybills, packing lists, and customs paperwork.Customs & Compliance: Ensure compliance with U.S. and international trade regulations, partnering with customs brokers and ensuring proper customs clearance for both imports and exports.Carrier & Vendor Management: Coordinate with shipping lines, airlines, freight forwarders, customs brokers, and trucking companies for smooth and timely operations.Client Communication: Act as the primary contact for clients, providing shipment updates, resolving issues, and answering questions related to import/export processes.Cost Monitoring & Negotiation: Track freight costs, negotiate with carriers and vendors, and identify opportunities for cost optimizationProblem Solving: Identify potential delays or issues in transit or clearance and work quickly to resolve them with minimal disruption.System Updates & Reporting: Accurately enter shipment data into logistics systems and generate regular status and performance reports.Cross-Functional Collaboration: Partner with internal teams such as sales, operations, and finance to streamline logistics workflows and support customer satisfaction.Qualifications & RequirementsEducation: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.Experience: Minimum 2 years of experience in import/export logistics, freight forwarding, or supply chain operations.Transportation Knowledge: Familiarity with all modes of international shipping—air, ocean, and trucking—and related documentation and Incoterms.Compliance Expertise: Strong understanding of customs regulations and trade compliance (U.S. and international).Technical Skills: Proficiency in logistics management software, Microsoft Office Suite (Excel, Word, Outlook), and shipment tracking systems.Communication: Clear verbal and written communication skills for coordination with clients, vendors, and internal teams.Problem Solving: Ability to troubleshoot logistics issues and adapt to changing circumstances effectively.Detail-Oriented: High level of accuracy in document preparation and data entry.Time Management: Strong ability to manage multiple shipments and priorities in a fast-paced environment.Preferred QualificationsExperience with a freight forwarding or 3PL environmentFamiliarity with U.S. Customs procedures and ACE (Automated Commercial Environment)Professional certifications such as Certified Customs Specialist (CCS) or International Import/Export SpecialistBenefits401(k) with company matchMedical, dental, and vision insuranceLife insurancePaid time off (PTO)Paid Federal HolidaysFriendly, growth-focused work environmentSchedule:Monday to Friday8-hour shiftLocation Requirement:On-site role based in Hazelwood, MO 63042 (must be able to commute)