Sr. ServiceNow Developer

Job Description Sr ServiceNow DeveloperLocation: Aberdeen Training Facility (ATF) | Fort Bragg, NC | On-siteCompany Overview: STS is a Woman Owned Small Business (WOSB) that carries a passion for problem-solving in support of today's warfighters and government entities by providing Strategic Advisory and Program Management, C5ISR Enterprise Architecture and Design, Cybersecurity, IT Services, and ServiceNow Solutions. Committed to innovation and excellence, STS integrates high-end engineering services to deliver cost-effective, nonproprietary software systems across mission-critical operations.Position Summary: Join STS as a Senior ServiceNow Developer responsible for designing, developing, and implementing technical solutions on the ServiceNow platform. This role requires expertise in ServiceNow development, configuration, and administration, with a focus on delivering robust applications and maintaining system performance. The ideal candidate will demonstrate strong problem-solving skills, project management abilities, mentorship to other junior developers, and a commitment to excellence in service delivery.Key Responsibilities:Design, develop, and implement technical solutions on the ServiceNow platformLead and execute configuration, customization, and maintenance tasksCollaborate with stakeholders to gather and analyze requirements, propose solutions, and ensure alignment with business objectivesProvide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application developmentDesign and implement ServiceNow workflows, forms, reports, and dashboardsConduct system testing and performance tuning to maintain optimal system performanceProvide technical leadership and mentorship to junior developersEnsure compliance with best practices, standards, and security measuresParticipate in periodic travel as requiredRequired Qualifications:Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience4+ years of experience in ServiceNow development, configuration, and administrationServiceNow Certified System Administrator (CSA)Proven ability to manage multiple projects concurrently, prioritize tasks, and meet deadlinesExperience in ITSM, ITOM, CMDB, HAM, SAM, Service Catalog, KM certifications and experience within the ServiceNow platform and working knowledge of those processesStrong analytical and problem-solving skills, with the ability to effectively communicate technical concepts to non-technical stakeholdersExcellent written and verbal communication skills, with the ability to collaborate effectively across teams and levels of the organizationExperience integrating ServiceNow with other platformsCreate and maintain system designProficiency in Microsoft Office SuitePeriodic TravelOther duties as assignedPreferred Qualifications:ServiceNow Certified Application Developer (CAD)Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions)Experience with ServiceNow Orchestration and Integration HubKnowledge of ITIL framework principles and practicesClearance:Top Secret with SCI eligibility (Required)Benefits:Competitive salary and comprehensive benefits package100% paid medical insuranceOpportunities for professional growth and development in a dynamic and collaborative environmentCertification reimbursementEqual Opportunity Employer: SOFtact Solutions is an equal opportunity and affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.