Account Manager
Dezine News Accessories (DNA) is a distinguished fashion design & wholesale company that supplies the nation’s leading retailers with private label fashion accessories. We take trends from runway to retail, products from concept to creation and provide a tailored buying experience inspired by our customers.We are urgently seeking a highly motivated Account Manager to lead, nurture, and sustain customer relationships, ensuring all needs are met while identifying new business opportunities to drive growth and revenue. From initial client setup to delivery of product/sales orders, you’ll be a key collaborator ensuring seamless communication across all management levels and managing every aspect of the account(s) with precision and finesse.To be successful in this role, you must be able to:Develop client relationships with keen attention to service/support to maintain and ultimately increase sales/revenue.Possess detailed knowledge of products and services offered and identify opportunities to expand product assortments.Periodically visit client locations to ensure client satisfaction and promote additional service and product offerings.Provide sales quotations and respond to requests for proposals.Assess the competition, track trends, and analyze sales data to make informed decision.ESSENTIAL FUNCTIONS DUTIES:Serves as the main point of contact for key retail customers on all day-to-day program needs.Partners with cross-functional team members (Senior Management, Designers, Sales Operations Planning/Product Management, Sales Operations Planning, Distribution) to meet all account needs.Strives to meet company goals by identifying and delivering client growth opportunities.Formulates and manages sales/inventory and financial ladder plans for retailer from initial buy plan through replenishment planning and end-of-season inventory exit plans.Tracks sales trends, identifies opportunities and provides professional reports internally and to the retailer to guide future assortment plans and inventory purchases.Develops and recommends creative ideas for increasing in-store execution productivity, retail-related mind-share strategies, and ultimate sales of client products and services.Actively contributes to regular conference calls/meetings with clients; provides updates on program plans and addresses concerns/issues early on.Visits customer and competitive stores to plan for program needs, assess competition and analyze opportunities.Coordinates order progress internally and externally to ensure quality compliance and on-time in full delivery for customer.Travel to customer as needed.Weekend support may be requested during high program blitz times.Assists on other Company Accounts during critical needs.Other duties as assigned to improve performance of self or others.MINIMUM QUALIFICATIONS/REQUIREMENTS:Bachelor's Degree5+ years’ experience in sales support/sales/sales analytics role including a solid track record managing and growing accounts.Apparel or fashion planning background preferred.Highly motivated self-starter able to work independently; proactively solve problems and present solutions to management.Demonstrated ability to work within tight deadlines in a fast-paced environment.Able to juggle multiple projects/priorities to meet customer expectations.Excellent mathematical, written and oral communication skills.Extremely high attention to detail and with excellent organizational skills.Able to effectively interface, present to and negotiate with retail customers and all areas of the company – sales, design and operations and finance.Strong team player.Advanced Microsoft Excel skills including knowledge of VLOOKUP and use of Pivot Tables.Able to travel domestically to customer meetings. DNA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, marital status, disability, veteran status, sexual orientation, or other protected status in any of the terms or conditions of employment.