Founding Support Engineer

Location: United States (remote)Work Model: Fully remoteIndustry: AI security & infrastructure (Model Context Protocol)Compensation: ~$180K base plus performance bonusAbout The CompanyOur partner is an early-stage, fast-scaling startup building security infrastructure for the Model Context Protocol, protecting enterprises from data leaks as they adopt AI agents. Founded less than a year ago, they already have a multi-million-dollar pipeline, a deeply technical product, and backing from top-tier investors. The bar is high, the pace is fast, and the problems are genuinely hard.The OpportunityAs a founding Support / Forward-Deployed Engineer, you'll sit at the intersection of engineering and customers, deploying the product, solving hard technical problems in the field, and making enterprise customers successful. This is a solutions-engineering-heavy role for someone who is both technically excellent and genuinely comfortable in front of people. You'll join an established, professional environment rather than a first-engineer situation, with room to grow toward founder-level ownership.ResponsibilitiesDeploy and integrate the product into complex enterprise environmentsWork directly with customers post-sale to ensure technical successSolve hard technical problems across AI agents, MCP integrations, and security toolingServe as the technical bridge between customers and the engineering teamHelp shape the forward-deployed / solutions engineering function as an early hireRequirements5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience consideredStrong computer science or statistics foundation and academic pedigreeStartup or consulting background with real time in front of customersDemonstrated software / technical skills and the ability to operate in a professional, fast-moving environmentConsistent tenure without a pattern of short stints