Solution Engineer - Splunk (Remote)
Overview
In this role, you serve as the trusted technical advisor within the Customer Account Team, translating technical capabilities into business value for Cisco’s customers and partners. You own the Cisco portfolio knowledge, drive technical solutions, and collaborate with cross-functional teams to ensure customer success and revenue growth. You lead engagements with IT decision-makers, design solutions from business requirements, and help customers visualize outcomes through demonstrations. This is a hands-on, impact-focused role in a dynamic sales environment with a strong emphasis on collaboration and market insight.
Compensation / Benefitsmedical, dental and vision insurance401(k) with Cisco matchingpaid parental leavepaid time awayrestricted stock unitsannual bonuses and incentive pay for sales roles
ResponsibilitiesOwns technical relationships with customers/partners and leads solution design based on business and technical requirementsTakes the lead on moving deals through the technical sales process and designs relevant solutionsCoordinates with cross-functional teams to support opportunities and expand within accountsLeads customer engagements with IT decision-makers and lines of business to uncover pain points and translate them into technical requirementsContributes to account planning and demand generation efforts, analyzes data, and provides status updatesFosters collaboration with internal and external teams to align strategy and strengthen customer relationshipsMaintains up-to-date expertise in Cisco portfolio and communicates insights to sales teamsLeverages demonstrations to visualize real-world outcomes of Cisco solutionsKeeps informed about competitive landscape and positions Cisco’s value to win dealsParticipates in educational efforts to familiarize stakeholders with Cisco solutions and value
Key requirementsBachelor + 5 years of related experience, or Master + 3 years, or PhD + 0 yearsstrong communication with business and technical audiencescollaboration across cross-functional teamscustomer-centric problem solvingin-depth knowledge of Cisco portfolioability to translate business needs into technical requirementsexperience in solution design and technical sales