Proctor

Job Description Responsibilities: Sit in a room at one of 3 facilities and monitor test takers Help instructors Work all 3 shifts – will have advance notice for 2nd/3rd shift and they already have several eTesters who prefer 3rd shift Represent client as first point of contact for students in electronic testing sessions Adaptability and responsiveness to client requirements and requests for assistance Maintain assigned testing area’s schedules, equipment, communications and risks/constraints Monitor testing area by checking‑in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre‑requisites and pre‑work checks and post‑session room cleanup Provide status updates to the Delivery Services Manager weekly, or more frequently, if necessary Escalate any issues to the Delivery Services Manager in a timely manner Stay abreast of content requirements in the agreed subject matter areas Help assist instructors in classes, including handing out papers, helping students with computers and safety in the lab. If candidate excels may be considered for instructor role when coming direct depending on needs at the time of hire Skills and Knowledge Requirements Minimum of one year of experience in customer service Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel Strong interpersonal, communication, and organizational skills Ability to work independently or as a teamSorry, seems there was a typo. I will correct the final item: analysisWe mistakenly ended tags incorrectly. Need to correct. The final not closed? We had ... but ended with . We had a stray after editing incorrectly. Need to produce correct final. Let's craft final description again correctly.```json { "FinalAction": "RefinementRequired", "FormattedDescription": "Job DescriptionResponsibilities:Sit in a room at one of 3 facilities and monitor test takersHelp instructorsWork all 3 shifts – will have advance notice for 2nd/3rd shift and they already have several eTesters who prefer 3rd shiftRepresent client as first point of contact for students in electronic testing sessionsAdaptability and responsiveness to client requirements and requests for assistanceMaintain assigned testing area’s schedules, equipment, communications and risks/constraintsMonitor testing area by checking‑in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre‑requisites and pre‑work checks and post‑session room cleanupProvide status updates to the Delivery Services Manager weekly, or more frequently, if necessaryEscalate any issues to the Delivery Services Manager in a timely mannerStay abreast of content requirements in the agreed subject matter areasHelp assist instructors in classes, including handing out papers, helping students with computers and safety in the lab. If candidate excels may be considered for instructor role when coming direct depending on needs at the time of hireSkills and Knowledge RequirementsMinimum of one year of experience in customer serviceTechnical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft ExcelStrong interpersonal, communication, and organizational skillsAbility to work independently or as a teamStrong customer service skillsCompany DescriptionPremier Staffing Firm", "IsExpired": false } #J-18808-Ljbffr