RCM Case Management Specialist

A company is looking for an RCM Case Management Specialist to manage claims processing and resolve insurance claim denials. Key Responsibilities Manage the full cycle of Salesforce cases related to RCM inquiries, ensuring documentation and resolution within SLAs Monitor trends in practice inquiries and report on case resolution efficiency to leadership Collaborate with internal teams to streamline workflows and resolve billing issues, utilizing denial analysis tools Required Qualifications High School Graduate 3+ years of experience in a medical billing office or equivalent claims experience Advanced Microsoft Excel skills preferred Experience with athenaHealth/athenaOne and Salesforce is highly preferred Strong understanding of credentialing and enrollment as it relates to claims processing required