Collections Specialist

Title: Collections Strategy (Banking or FinTech)Location: San Francisco, CA (Hybrid)Full-time OpportunityExperience: 5+ years of relevant experience within the Banking or FinTech industryTeam Management: Not required; will be working with an offshore team of 4Urgency: Immediate requirementInterview Process: 2–3 rounds, with the Hiring ManagerRole and Responsibilities:As the Collections Strategy Project Manager, you will lead the design, testing, and optimization of end-to-end collections and recoveries strategies across early and late buckets. You'll combine analytics, experimentation, and partnerships with operations and vendors to lift right-party contact (RPC), increase recovery rates, reduce roll-forward, and lower unit costs—while shaping a digital-first engagement model. This role is client-facing and requires comfort engaging senior stakeholders and leading cross-functional teams to design strategies. Serve as the main client contact, engaging with senior stakeholders.Design and optimize collections strategies across channels and segments.Track key metrics (RPC, recovery rates, roll rates) and recommend improvements.Oversee policy changes, test new approaches, and monitor market trends.Partner with operations and vendors to execute strategy and drive results.Lead analytical projects and coordinate with offshore teams for deliveryCandidate Profile:5+ years of experience in Collections strategy, along with in consulting, solution design and client managementSQL, PythonPolicy optimization and experience with Banks / FinTechsUnsecured lending expertise (Acquisitions/Underwriting)Demonstrable leadership ability, superior problem solving and people management skillsExcellent communication, presentation and story building skills in a consulting setupMaster's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply