Collection Representative

Collections Representative - Start Your Career & Earn More Firstsource Advantage | Amherst, NY $19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential) Start Date: May 4, 2026 Earn More with Performance-Based Bonuses Looking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you'll earn a competitive hourly rate plus monthly bonus opportunities. If you're motivated, competitive, and ready to grow-this is your opportunity to build a stable career while increasing your income. What You'll Do Work in a fast-paced 3rd-party collections environment handling inbound and outbound calls Help customers resolve past-due accounts and set up payment solutions Use strong communication and negotiation skills to drive results Stay compliant with FDCPA and state regulations Hit performance goals tied to bonus earnings What You Bring Both English AND Spanish jobs available 6+ months of experience in collections, sales, or customer service Comfortable working toward goals, metrics, and incentives Strong communication and negotiation skills Reliability, drive, and a results-oriented mindset What You Get $19/hour OR $20/hour base pay Uncapped monthly bonus potential Paid training so you can start strong Clear path for advancement * Benefits (After 90 Days) Medical, Dental, Vision 401(k) with company match Paid Time Off Why This Role Stands Out Your performance = your earning potential High-demand, stable industry Team environment that supports your success Real opportunity to grow your career-not just hold a job Apply Today If you're ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage. Equal Opportunity Employer Firstsource Transaction Services USA, Inc. is an equal opportunity employer in accordance with applicable law.