Collection Representative

Collections Representative - Start Your Career & Earn MoreFirstsource Advantage | Amherst, NY$19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential)Start Date: May 4, 2026Earn More with Performance-Based BonusesLooking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you'll earn a competitive hourly rate plus monthly bonus opportunities.If you're motivated, competitive, and ready to grow-this is your opportunity to build a stable career while increasing your income.What You'll DoWork in a fast-paced 3rd-party collections environment handling inbound and outbound callsHelp customers resolve past-due accounts and set up payment solutionsUse strong communication and negotiation skills to drive resultsStay compliant with FDCPA and state regulationsHit performance goals tied to bonus earningsWhat You BringBoth English AND Spanish jobs available6+ months of experience in collections, sales, or customer serviceComfortable working toward goals, metrics, and incentivesStrong communication and negotiation skillsReliability, drive, and a results-oriented mindsetWhat You Get$19/hour OR $20/hour base payUncapped monthly bonus potentialPaid training so you can start strongClear path for advancementBenefits (After 90 Days)Medical, Dental, Vision401(k) with company matchPaid Time OffWhy This Role Stands OutYour performance = your earning potentialHigh-demand, stable industryTeam environment that supports your successReal opportunity to grow your career-not just hold a jobApply TodayIf you're ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage.Equal Opportunity Employer