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Director of Client Services

Director of Delivery and Client Services: Hi-Tech (Digital Transformation | Cloud Consulting)Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Vibe Talent has been exclusively retained by a rapidly growing, cloud-focused technology consulting organization to hire a Director of Client Services to serve as its Client lead for Delivery and Expansion in the Bay Area. This high‐impact leadership role is responsible for overseeing enterprise client relationships, leading digital transformation initiatives, and ensuring successful delivery across multi‐work‐stream programs in the Hi‐Tech arena.Base pay range$250,000.00/yr - $350,000.00/yrAdditional compensation typesAnnual BonusAbout the OpportunityThis role is ideal for someone who thrives at the intersection of consulting, cloud technology, digital modernization, and executive client management. You'll shape strategy, influence outcomes, and lead teams delivering innovative transformation programs for large, tech‐forward organizations.What You'll DoServe as the executive partner to enterprise clients, ensuring long‐term success and program delivery excellenceLead complex digital transformation, cloud modernization, and engineering‐driven initiativesManage cross‐functional consulting and technical teams across multiple workstreamsDrive account expansion opportunities, including new initiatives, upsell, and strategic program growthOwn client satisfaction, delivery quality, and overall engagement health metricsCollaborate with senior leadership on service strategy, delivery frameworks, and continuous improvementRepresent the organization as a trusted advisor in technical and business transformation discussionsWhat We're Looking For8+ years in technology consulting, digital transformation leadership, or cloud consulting delivery leading complex work‐streams while growing client relationships through outcome‐based consultingProven success leading enterprise‐scale transformation programs (cloud, software modernization, engineering, data, or platform initiatives)Strong background working within consulting firms, cloud consultancies, or high‐growth professional services environmentsExperience overseeing multi‐workstream project teams and delivering high‐impact technology programsExceptional communication and executive stakeholder management skillsAbility to translate technical concepts into business value and strategic outcomesBased in the xmcpwfu San Francisco Bay Area or able to operate locally in a hybrid capacityWhy This Role Is CompellingHigh autonomy and ownership over enterprise‐scale client programsOpportunity to shape delivery strategy within a modern, cloud‐native consulting environment with the most prestigious of client basesWork directly with senior leadership on innovation, client strategy, and service evolutionRapidly growing organization with a strong culture of excellence, transformation, and outcome‐driven consultingSeniority levelDirectorEmployment typeFull‐timeJob functionInformation Technology and SalesIndustriesIT Services and IT Consulting and Business Consulting and ServicesLocationSan Francisco Bay Area