Desktop Support Specialist
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$20.00/yr - $27.00/yrDirect message the job poster from Insight GlobalDuration: Long Term Contract - 1+ year to HireCompensation:$20.00/hour to $27.00/hour.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.Desired Skills:3-5 years of Microsoft hands on Windows Support3+ years of office / Office 365 support2+ years' experience with Active Directory -- at the user levelExperience troubleshooting network connectivity at the PC levelExperience troubleshooting Printers, scanners, and other peripheral devicesBonus Experience:SCCM experienceMicrosoft CertificationsUndergraduate DegreeStrong Documentation SkillsDay to day:The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper ITtechnical support, allowing end users to accomplish their business tasks. Supports local andremote PC and mobile hardware and software, via direct or remote contact with the hardwareand/or the end user, as well as performing network system administration.This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk.Plans, implements, monitors and supports corporate hardware and software infrastructure.Deploys, administers, and supports corporate and remote office servers/desktops.Performs advanced system and user administration for the entire organization and design.Installs software and peripheral equipment onto corporate workstations. Manages and installsappropriate operating system and software upgrades, patches, printers, drivers, etc.Provides third-level support for issues which are escalated by the second-level service deliveryteam and first-level helpdesk. Resolves complex end-user requests for installs, problemdiagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardwareinstall and upgrades.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at Insight Global by 2xInferred from the description for this jobMedical insuranceVision insurance401(k)Get notified when a new job is posted.Sign in to set job alerts for "Desktop Support Specialist" roles.Chicago, IL $50,000.00-$55,000.00 2 months agoRosemont, IL $42,000.00-$55,000.00 1 week agoDowners Grove, IL $26.05-$32.59 4 days agoChicago, IL $55,000.00-$65,000.00 2 months agoDowners Grove, IL $29.00-$33.00 2 days agoDowners Grove, IL $45.00-$55.00 1 week agoSchaumburg, IL $50,000.00-$55,000.00 3 weeks agoNorth Chicago, IL $22.00-$24.00 3 days agoChicago, IL $60,000.00-$90,000.00 1 day agoChicago, IL $70,000.00-$78,000.00 1 week agoChicago, IL $5,000,000.00-$6,000,000.00 6 months agoIT Infrastructure and Support SpecialistSouth Barrington, IL $25.00-$30.00 3 weeks agoSupervisor of Desktop Support & OperationsGlenview, IL $100,587.00-$125,733.00 2 weeks agoChicago, IL $100,000.00-$125,000.00 2 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr