Instructional Designer

Job DescriptionThe Instructional Lead is responsible for the strategic design and optimization of our technical customer education ecosystem. This individual will transform complex product functionality into a high-impact e-learning engine that drives user adoption and retention. You will be tasked with building a "living" curriculum that thrives in an environment of rapid product iterations and ambiguity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.Skills and Requirements5+ years in Instructional Design or Technical Enablement, specifically within the SaaS industry for adult learnersExpert-level experience with LMS platforms, digital adoption tools, and content creation toolsProven ability to design educational content for products that evolve regularlyAbility to quickly "break down" complex software features and explain them simply to diverse user personasDemonstrated experience building certification programsExperience managing content within an LMSStrong understanding of adult learning theory and outcome-centered designAbility to work independently in a contractor capacityJ-18808-Ljbffr