Call Center Sales and Customer Support Agent - T-Mobile

Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL (TPA) and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.In this sales position, you will:Take inbound and make outbound calls to potential and existing customers promoting products and servicesUnderstand customer needs and offer appropriate solutions to boost salesMaintain detailed records of customer interactions and sales activityMeet and exceed individual and team sales goalsCollaborate with team members to continuously improve processes and customer satisfactionRequirementsPrevious sales or call center experience preferred but not mandatoryExcellent verbal communication and persuasive selling skillsAbility to handle rejection and remain motivated in a fast-paced sales environmentComfortable using computer systems and multitasking during callsStrong organizational skills and attention to detailHigh school diploma or equivalent requiredA positive attitude and willingness to learn and grow within the companyBenefits Full-Time Hours: 40 hours per week schedule, with overtime opportunities! GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses! 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! Supportive Environment: Classroom training, plus 1-on-1 support to get you going! Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment! Benefits: Health Care Plan (Medical, Dental & Vision) Growth: Opportunity for professional advancement as we grow! Culture: Diverse, welcoming culture with Employee Resource Groups Referrals: Refer a friend and earn up to $2,000 per person!