Sales, Customer Service & Claims

Job Number: 2344 External Description:Sales / Customer-Facing Roles (Nationwide) - United StatesThese roles focus on delivering excellent customer experiences, resolving inquiries, and driving business growth through sales and service. Typical Roles Include:Inside Auto Claims SpecialistLicensed Inside Sales RepresentativeLiability Determination AdjusterCAT Field AdjusterKey Responsibilities:Engage with customers via phone or digital channels to address inquiries, provide solutions, and promote products/servicesSupport claims processing, policy servicing, or sales activities depending on the role (e.g., Auto Claims, Inside Sales, Adjusting)Analyze customer needs and recommend appropriate solutionsMaintain accurate records and ensure compliance with company policies and regulationsCollaborate with internal teams to resolve complex customer issuesMinimum Qualifications & Experience:High school diploma, GED, or Associate's degreeMinimum of 3 years of relevant experience in customer service, sales, or insurance claimsStrong communication and problem-solving skillsAbility to work in fast-paced, performance-driven environmentsRelevant licenses or certifications preferred (for adjuster/sales roles)Job Number: PR - Allstate Sales & Service Community / Marketing Title: Sales, Customer Service & Claims Location_formattedLocationLong: Tampa, FL, Florida US