Bilingual - Workers' Compensation Case Manager

Job Description Job Overview: As a Workers' Compensation Case Manager, you'll play a pivotal role in supporting individuals who have suffered injuries at their workplace. Your primary objective will be to ensure that these workers receive the appropriate medical care, benefits, and support they need to recover and, when possible, return to work. This position requires a blend of healthcare knowledge, understanding of workers' compensation laws, and exceptional interpersonal skills to navigate the complexities of each case effectively.Submit your CV and any additional required information after you have read this description by clicking on the application button.Key Responsibilities (Include But Are Not Limited To):Key Responsibilities:Manage assigned workers’ compensation cases from intake to closureMaintain regular communication with clients, attorneys, insurance adjusters, medical providers, and defense counselMonitor deadlines, hearings, medical appointments, and case developmentsRequest and review medical records, reports, and supporting documentationPrepare correspondence, case updates, and status reportsAssist with settlement preparation and litigation support as neededUpdate case management systems accurately and timelyEnsure files are organized and compliant with firm proceduresCoordinate with internal departments to facilitate efficient case progressionProvide excellent customer service while maintaining professionalism and confidentialityQualifications:Minimum 3 years of experience in a Workers' Compensation lawfirmKnowledge of workers’ compensation procedures, terminology, and deadlinesLegal industry experience strongly preferredStrong organizational and multitasking abilitiesExcellent written and verbal communication skillsAbility to manage a high-volume caseload in a fast-paced environmentProficiency with Microsoft Office and case management software (SmartAdvocate preferred)Bilingual (English/Spanish) preferredPreferred Skills:Ability to prioritize urgent matters and meet deadlinesStrong attention to detailProblem-solving and critical thinking skillsAbility to work independently and collaboratively within a team environmentEducation:High school diploma or GED requiredAssociate’s or Bachelor’s degree preferredCompany DescriptionSince founding the firm in 1996, the principal, board-certified in civil trials by the NBTA, and, a member of ABOTA, has developed the firm's sterling reputation, by applying the rule of CER: Client first, Education for all, and, Rewards shared. xaygatp Company DescriptionSince founding the firm in 1996, the principal, board-certified in civil trials by the NBTA, and, a member of ABOTA, has developed the firm's sterling reputation, by applying the rule of CER: Client first, Education for all, and, Rewards shared.