WSS - Hotel Front Desk (GSA) 3

Job Description Part-Time Guest Services Ambassador (GSA): The Weekend Service Expert!Your Challenge: Be the Hotel's Welcoming Face and Ensure Front Desk Excellence, Working One Day a Week!Ready for a flexible, customer-focused role that lets you contribute to the guest experience without a full-time commitment? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Part-Time Guest Services Ambassador (GSA)!This position is ideal for someone seeking a supplementary role, as you'll work one day a week only. You act as the "face" of the hotel, handling all front desk operations, ensuring every guest enjoys an exceptional stay, and you'll have the option to cross-train in Housekeeping for added versatility.Your Essential Service & Operational FunctionsAs the GSA, you are responsible for making every guest interaction positive, managing administrative tasks, and contributing to the property's financial goals.Key Responsibilities Include:Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Routinely solicit comments from guests and respond to situations quickly, managing guest conflicts effectively.Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Handle operational needs efficiently and accurately.Safety & Compliance: Ensure safety of the building and occupants and be able to respond effectively in times of emergency. Inspect studios and public spaces daily according to company and brand standards.Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue.Operational Support & Growth OpportunitiesProperty Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities).Team Versatility: Cross-train on the duties of all non-management staff members (including the option to train in Housekeeping), performing those duties as needed or requested by supervision.Ready for this flexible role where your energy and efficiency ensure top-tier guest satisfaction?