Guest Services Representative

Are you a people person with a passion for providing exceptional service? We're thrilled to invite you to join our team as a Guest Services Representative. In this role, you'll be the welcoming face of our hotel, ensuring each guest enjoys a memorable experience from check-in to check-out. Your ability to connect with guests and provide outstanding service will make a lasting impression and contribute to our vibrant hospitality culture.With a competitive hourly salary of $14 - $16, you'll have a chance to shine in a dynamic, fast-paced environment. We value your dedication to creating a warm, inviting atmosphere where every guest feels valued and cared for. Let's work together to make every stay special. Apply now and become a cherished member of our hospitality family.Responsibilities:Greet and welcome guests upon arrival with a friendly and professional demeanorAssist guests with check-in and check-out procedures efficiently and accuratelyRespond to guest inquiries and provide information about hotel facilities and servicesHandle guest requests and complaints promptly and in accordance with hotel policiesMaintain a clean and organized lobby area to enhance the overall guest experienceQualifications:Excellent verbal communication skillsComputer skillsProblem-solving skillsActive listening skillsPersonal accountability skillsAbout Company:We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.