Multi-Site Supervisor - (SYR94) Syracuse
Multi-Site Supervisor - (SYR94) Syracuse
Job Summary
M-F
~3pm-11pm (hours may vary, mornings/afternoons/evenings availability is a must)
Salaried $60k/year
Multi-Site Supervisor responsibilities include identifying, training, and supervising staff for their assigned accounts. They are also responsible for reducing operational costs, monitoring compliance with operational duties, customer service, and keeping up to date with various administrative duties.
Essential Job Functions and Responsibilities:
Train, coach and develop employees and ensure that they perform their duties diligently and in accordance with all standard operating procedures, policies, and protocols.
Responsible for scheduling, approving payroll, and managing budgets.
Supervise and coach employees in the performance of their duties; conduct performance reviews and provide verbal or written disciplinary documentation as needed
Supervises and coordinates activities of workers engaged in janitorial services in assigned customer locations
Assigns janitorial work to employees, following material and work requirements
Inspect work performed to ensure conformance to specifications and established standards
Review applications, conduct interviews and complete all HR paperwork in a timely manner
Recommends personnel actions, such as hires and discharges, to ensure proper staffing
Confer with staff to resolve production and personnel problems
Trains workers in janitorial methods and procedures and proper operation of equipment.
Support business unit performance goals, customer service delivery, employee satisfaction and retention, and succession plan.
Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services.
Create a team environment which encourages positive staff morale, engagement, and commitment to excellence.
Maintain compliance with all company policies and established procedures
Maintain company standards and programs for safety and security
Treat all co-workers with fairness, dignity, and respect
Provide outstanding customer service
Perform all other duties as assigned
Qualifications:
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Knowledge of various cleaning products and when to use them
Knowledge of safety guidelines when working with chemical cleaners
Excellent time-management skills
Basic knowledge of Excel, Word and PowerPoint
Experience in implementing operational processes
Good working knowledge of operational procedures and policies
Strong project management, administrative management, and organizational skills
Excellent leadership and decision-making skills
Great communication and interpersonal skills
High School Diploma or GED
Five years of related experience or supervisory experience preferred
Physical Requirements:
Ability to work effectively in a stationary position when completing required office work.
Ability to operate a computer and other office productivity machinery.
Ability to position self to reach areas both below waist level to the floor and above their head
Ability to effectively communicate with management and coworkers
Ability to handle exposure to cleaning chemicals, dust, and other potential irritants
Must meet minimum age requirements
Behavioral Requirements:
Attention to Detail: Thorough in completing tasks to ensure cleanliness and hygiene
Dependability: Reliable and punctual, able to complete tasks with minimal supervision
Integrity: Honest and ethical, particularly in handling company property and equipment as well as clocking time accurately
Flexibility: Willing to adapt to changing tasks and schedules
Communication Skills: Able to follow written and verbal instructions and communicate effectively with colleagues and supervisors. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.